Reviews

Overall Total Score
4.4 out of 5
Impressive | 300 reviews

What SaunieInDiego likes about Baskin-robbins:
Comfy booths so you can sit and enjoy the delicious ice cream. Today we counted 36 flavors! I signed up for text alerts and got a coupon for a free hot fudge sundae! View all feedback. What Jake Taylor doesn't like about Baskin-robbins:
The ice cream was delicious, but my overall experience was diminished by two stars. The employee appeared to be frustrated while training a new team member. The new employee was doing well, but it seemed like her confidence was not being built up in this environment. I hope that the team can improve their training methods. Paul, if you're reading this, please reach out to me. View all feedback.

Reviews from various websites

Sirved
4.5 ★ from 5 reviews
SaunieInDiego
02.10.2023 - 11:47

Comfy booths so you can sit and enjoy the delicious ice cream. Today we counted 36 flavors! I signed up for text alerts and got a coupon for a free hot fudge su...

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Jake
02.10.2023 - 11:47

The ice cream was delicious, but my overall experience was diminished by two stars. The employee appeared to be frustrated while training a new team member. The...

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Jennifer
02.10.2023 - 11:47

I absolutely love the Cappuccino blasts at this restaurant. They are incredibly delicious, although a bit on the pricey side. It was my first time visiting this...

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Alexandria
02.10.2023 - 11:47

The ice cream at the restaurant was fantastic – it tasted fresh and there was no freezer burn. Unfortunately, my husband did not enjoy his chocolate dipped waff...

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Chelsea
02.10.2023 - 11:47

Whoever the man was working this morning was incredibly rude to me on the phone. I was asking very normal questions about cake prices and whether or not I neede...

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In a vibrant local ice cream shop boasting 36 flavors, reviews reveal a spectrum of experiences. While many praise the delicious, fresh ice cream and cozy atmosphere, notable concerns revolve around staff attitudes and inconsistencies in service. Customers have reported rude interactions, lack of team knowledge about available flavors, and improper packing of takeout orders. Despite these shortcomings, there are instances of commendable service, including courteous staff willing to assist even at closing time. Overall, while the ice cream shines, the establishment must enhance its customer service and training methods to deliver a consistently positive dining experience.

Int Restaurants
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