Reviews

Overall Total Score
3.8 out of 5
Very good | 423 reviews

What Stephan Maggio doesn't like about El Pollo Loco:
This store recently changed management and went way down hill. The owners are aggressive and boarder line rude. I watched a lady get yelled at for trying to use a coupon after she had just paid. The food quality has also diminished. My chicken seemed old and rubbery,idk what it was, but something was definitely wrong . It's to bad, I used to eat here all the time. O'well, thankfully the SB Chicken Ranch is right up t... View all feedback. What Stephan Maggio likes about El Pollo Loco:
Better than average fast food. Higher quality and healthier choices than the typical fast food menus at most large chains. Not trying to be everything to everyone. They focus on Mexican style chicken dishes and they do it reasonably well. View all feedback.

Reviews from various websites

Menu
2.2 ★ from 9 reviews
Stephan
11.02.2023 - 08:33

Better than average fast food. Higher quality and healthier choices than the typical fast food menus at most large chains. Not trying to be everything to everyo...

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Verla
11.02.2023 - 08:33

Ok at best... Was honestly expecting more... I got the original pollo bowl combo... It looked pretty, but tge taste was bland and it seemed very watery. To be f...

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Darius
11.02.2023 - 08:33

This may be one of the most consistently bad restaurants I've been to. We like El Pollo Loco historically, and keep giving this location a chance, but they alwa...

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Darius
11.02.2023 - 08:33

Stay away from this Pollo loco! I ordered a 14 peice and I only got 2 salsas which is not even enough for each person when I request 1 more the association aske...

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Stephan
11.02.2023 - 08:33

This store recently changed management and went way down hill. The owners are aggressive and boarder line rude. I watched a lady get yelled at for trying to use...

read more

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