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Contribute Feedback What Ciara Dortch likes about Wetzel's Pretzels:
The pretzels are sooo good when they are fresh. The dips are good. The customer service is great! The lemonade taste good. I got the mini cinnamon bites with the sweet glaze. So good! I also got the pretzel dogs. They were a little old but still not too bad. I also got the mini salted pretzel bites with the cheese dip and they were fresh out the oven. It was like heaven in every bite ????My son and I ate everything e... View all feedback.
What Michelle Stuart doesn't like about Wetzel's Pretzels:
The employees by the food court are amazing but the pretzel stand that’s next to forever 21 that lady was rude when i asked the price difference politely. Instead of handing out the reciept she threw the receipt at the counter . That is not ok y’all need to check up on her Becouse her attitude is disrespectful. View all feedback.
Sooo delicious. The cooks here are ANGELS compared to mongolian bbq cooks. They rip me off alwaaays
Ordered a fresh pair of pretzels. told them I would wait. pretzels were overcooked. poor service
AjaaaaaIm a working pretzel lady,there's a smelling of dough and cheese all the timeI can say two wordsDough mi pasionCooker mi philosophy?
Expected more. They refused to make dog bitz, then only gave us a half bag of pretzel bitz, yet the person in front of us got overflowing bags. Yes there were plenty more bitz. The most concerning part was that the cashier rang us up, took money, and went straight to make food without washing her hands or putting on gloves. Ew. Just...ew.
I’m not sure if the place is under new ownership or the new people just don’t know how their own system works. They offer fresh or frozen lemonade with boba, but the owner refused to provide it. She made a completely different drink than what was asked and told me to mix it with the lemonade I wanted. They didn’t know any of what they were selling. I was here a couple months ago and I got the drink I originally wanted. The lady’s husband didn’t know how to work the register and just kept telling people that there was something wrong with their credit cards. The same man kept changing the charges on our receipt. At the end I just wanted to pay an leave.
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