Pho Saigon - Sanford

Ordered online, they told my husband they had no orders and didn’t accept online. Then they tell us they see it and that it’s almost ready after speaking with beyond menu (their online ordering platform). Get home and the “fresh” spring rolls have days old lettuce (brown and mushy), the peanut sauce has mold on it and the crab rangoons had plastic in it. When we called to get a refund they told us to call the company we ordered online through. Then they demanded we bring our food back. I sent photos of the food to beyondmenu and they refunded our order. Unless you want food poisoning I wouldn’t eat here.

Same complaint have eaten here for years! Loved the place worst experienceFood is not the same and the service was a little off not the sameIt breaks my heart

Will update when i go in and speak with them tomorrow awful food not cooked all the way. Pho soup missing all the ingredients.. like everything except the soup...drunken noodles was cold in the middle after a 5 min ride home.When i arrived one guy was just yelling orders at a obviously new guy and not paying attention to anything. Maybe if you stopped yelling at your employees and packing orders instead you wouldn't have so many bad reviews. This place used to be amazing. Do not order.. if they do something about this when i go in i will update that part. Awful experience ?

This was one of our favorite spots for a delicious casual dinner. The SPECIAL General Tso Shrimp was so delicious with delicately deep-fried large shrimp and peppers in a tasty sauce. Went tonight; new owner; everything was bad except that the floor was definitely cleaner. Shrimp were not battered and fried; instead stir fried ... so much so that I had trouble cutting one with my fork. My dinner included half the shrimp of what we have come to expect at this restaurant. Moreover, one shrimp had black tail debris still in it. Sauce was tasteless. Owner was cooking and waiting tables, badly. Sorry but you've lost us with this epic fail!!!

Got my pho today and the bag of bean sprouts, basil and lime was so slimy and gross. The broth wasn’t clear and flavorful as usual and the rare meat in it was very sweet tasting. Food has definitely gone down hill. I did love the pho, but not if this is how it will be.