Alta Java - Feedback

Had a fantastic americano and the most amazing jalapeño cheddar scone. The scone was freaking ridiculous. read more Had a fantastic americano and the most amazing jalapeño cheddar scone. The scone was freaking ridiculous.

A note on professionalism. I ordered 2 coffees from Alta Java. As I brought out my credit card to pay (prior to receiving my coffee), the barista asked if I wou... read more A note on professionalism. I ordered 2 coffees from Alta Java. As I brought out my credit card to pay (prior to receiving my coffee), the barista asked if I would like to add tip. I politely said, “no thank you.” The barista then looked blankly and said, “interesting choice.” To management I recommend you discuss lack of professionalism with your staff. Many customers believe that tipping is something done after service, not prior.

The Mexican latte might be the best coffee drink on the Earth. Get one. read more The Mexican latte might be the best coffee drink on the Earth. Get one.

I would suggest closing earlier if you do not want to serve customers after 4:00 . The owner I presumed was extremely rude. We tried to order at 4:20 and my dau... read more I would suggest closing earlier if you do not want to serve customers after 4:00 . The owner I presumed was extremely rude. We tried to order at 4:20 and my daughter asked if she still had waffles to which she replied . “ no like I said before. We received our coffees but was booted of the chairs as she was yelling that she was trying to get her staff down the canyon while she was pulling chairs and tables out from under customers . My coffee’s was good but spoiled by the rude , unwelcoming snobby treatment. I do know you have a captive audience on the mountain but grace and appreciation for people supporting your small business with their hard earned money would greatly be appreciated . The wonderful day of skiing was tainted by this experience.

I would suggest closing earlier if you do not want to serve customers after 4:00 . The owner I presumed was extremely rude. We tried to order at 4:20 and my dau... read more I would suggest closing earlier if you do not want to serve customers after 4:00 . The owner I presumed was extremely rude. We tried to order at 4:20 and my daughter asked if she still had waffles to which she replied . “ no like I said before. We received our coffees but was booted of the chairs as she was yelling that she was trying to get her staff down the canyon while she was pulling chairs and tables out from under customers . My coffee’s was good but spoiled by the rude , unwelcoming snobby treatment. I do know you have a captive audience on the mountain but grace and appreciation for people supporting your small business with their hard earned money would greatly be appreciated . The wonderful day of skiing was tainted by this experience.