Ruby Cantonese - Feedback

This restaurant was a fantastic spot for a casual dining experience. The dishes were prepared with a lot of love and care, showcasing the chef's skills. The own... read more This restaurant was a fantastic spot for a casual dining experience. The dishes were prepared with a lot of love and care, showcasing the chef's skills. The owners were extremely friendly. It's unfortunate that they have moved on to other commitments now. Best of luck to them in the future.

I made a reservation for 7:00pm at this restaurant for me, my wife, and our twin 16-year-old daughters because they were offering a 2 for 1 deal on starters, ma... read more I made a reservation for 7:00pm at this restaurant for me, my wife, and our twin 16-year-old daughters because they were offering a 2 for 1 deal on starters, mains, and desserts through the Meerkat App. When we arrived on time, we found the restaurant locked, and had to wait while they located the keys. Once inside, we were seated at a table in an empty restaurant. The exterior of the restaurant appeared rundown and industrial. We were informed that we could not claim the Meerkat discount as advertised in the app, and were handed a different menu. We were then told that we needed to order two starters and two main courses in order to get one free. When we questioned this and mentioned that the app specified ordering two items and paying for the most expensive one, we were told that the app was incorrect. Disappointed with the situation, we decided to leave and dine elsewhere at full price, missing out on the opportunity to try the food at this restaurant.

Every year, a group of friends gathers at Ruby for lunch. This year, we had 20 diners and everyone enjoyed a leisurely, top-quality meal at a very affordable pr... read more Every year, a group of friends gathers at Ruby for lunch. This year, we had 20 diners and everyone enjoyed a leisurely, top-quality meal at a very affordable price. The restaurant has its own parking lot and is located just 25 yards from the main Hagley Road. This marks our 8th annual visit for lunch and we have never been let down. We highly recommend it.

Little hidden gem Lovely food excellent service and a really warm welcome from the owner Can't wait to come back again read more Little hidden gem Lovely food excellent service and a really warm welcome from the owner Can't wait to come back again

Hadn't been here for many, many years, so when a 70th birthday came up we thought we would revisit. The building itself hasn't changed a bit and the laminated m... read more Hadn't been here for many, many years, so when a 70th birthday came up we thought we would revisit. The building itself hasn't changed a bit and the laminated menu would benefit from a update. Having said that the lady who served us was really attentive and great with the kids. She was also very patient with them as they got a little excited towards the end of the meal. (Thank you Every plate we were served was wonderfully hot and fresh, and the flavours were excellent. (compliments to the chef indeed! Don't know why the place was so empty? The price was fantastic value for money with 4 starters, a main with side, and a dessert was just £12.95 pp. Why bother with a buffet option for that money? Now we wonder why we left it so long. We will definitely be visiting again as a smaller family unit very soon.

Absolutely beautiful eating beautiful oriental decor beautiful friendly staff / owners? delivery of eating on the table is very fast amazing worth thanking them... read more Absolutely beautiful eating beautiful oriental decor beautiful friendly staff / owners? delivery of eating on the table is very fast amazing worth thanking them for a nice culinary experience for me my friend we will definitely be back for more of their delicious eating xxx

I love this place. the personal is absolutely fantastic and eating is beautiful. they do not have the same type of choice as some cantonese restaurants in China... read more I love this place. the personal is absolutely fantastic and eating is beautiful. they do not have the same type of choice as some cantonese restaurants in China city, but any court they make is very well executed and they really create a great atmosphere for all their customers.

In januar 2016 a group of 16 enjoyed a first class lunch in ruby; the food was delicious, well presented and served by enthusiastic and friendly staff. this is... read more In januar 2016 a group of 16 enjoyed a first class lunch in ruby; the food was delicious, well presented and served by enthusiastic and friendly staff. this is the fifth year we have been distorted in ruby, and since we were overcome this year with everything, we have booked for 2017 again. I can recommend the ruby without hesitation.

As always excellent eating are amazing prices. together with impeccable service! read more As always excellent eating are amazing prices. together with impeccable service!

Great food, great price and great staff read more Great food, great price and great staff

Great place to eat, have been coming here for years, great for both a catch up with friends or a night out with the family. Very warm and welcoming and the food... read more Great place to eat, have been coming here for years, great for both a catch up with friends or a night out with the family. Very warm and welcoming and the food is excellent.

Dingy smelly and tired. Service was efficient. Food poor, greasy noodles dried out fatty duck dishes. Beef dish was best of bad food. Disappointing wouldn't rec... read more Dingy smelly and tired. Service was efficient. Food poor, greasy noodles dried out fatty duck dishes. Beef dish was best of bad food. Disappointing wouldn't recommend or return.

Good food and friendly service read more Good food and friendly service