Dunkin' - Sandusky
Dunkin'
Description
Dunkin’ has received mixed reviews, reflecting both high expectations and varying experiences. While some patrons have faced consistent order inaccuracies—ranging from incorrect drinks to missing toppings—others have found delightful moments, praising the balanced flavors and friendly service from attentive staff. Instances of miscommunication and long waits have marred the experience for some, leading to frustrations, while others highlight exceptional customer service that alleviates discontent. Though there are evident challenges, including staffing issues and inconsistent product quality, many customers remain hopeful and eager to return for their favorite beverages. Overall, it remains a hit-or-miss destination worth revisiting.
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I have been going to this Dunkin ' for a while now and most experiences have been alright, however I recently came in for a walk-in mobile order and was greeted with a are you going to order something or just stand there because I 've got work to do while standing in the mobile pickup area. I didn 't say anything because I figured that staff member was having a hard day, but MAN did I want to. My most recent mobile order (today) was a bacon, white cheddar and fried egg on a croissant. Somehow I ended up with a bacon wake-up wrap. I paid $5.19...for a wake-up wrap. I don 't understand how one messes that up...ridiculous...
I am not a complainer. But when I come to this Dunkin’s at least 3 times a week ordering the simplest coffee, it somehow always ends up wrong. They either put granulated sugar in my coffee (very crunchy drink might I add) or simply forget caramel syrup (it’s just a caramel iced coffee with cream and sugar) I get mad. I went straight to the one on 250, Milan road, and they gave me a free one because you guys are just unbelievable there. Sometimes it’s good and it’s done right. I am just tired of driving to the one farthest away on 250 for a properly made, simple drink.
This is one of the very few times i leave a review. I worked in food my whole life and I understand mess ups. They got both coffees wrong. One of which we didn't order and the other was just black coffee with a scoop of ice. But they forgot the ice. Which was no deal. When we brought up the messup. the lady at the window gave an attitude. I asked for the ice. And she said we don't do add-ons at the window. There was no one behind us in line and it was a mess up. Honestly the reviews for here are bad. I should've looked before coming. Never again. Do yourself a favor and just go in the gas station for coffee or different dunkin.
This Dunkin' drink was the crispiest I've had in a long time. The ice and sweetened flavor were perfectly balanced. The barista really put in the effort and it was a delightful experience. I will definitely be coming back here whenever I visit. 10/10 would recommend.
I am not a complainer. But when I come to this Dunkin’s at least 3 times a week ordering the simplest coffee, it somehow always ends up wrong. They either put granulated sugar in my coffee (very crunchy drink might I add) or simply forget caramel syrup (it’s just a caramel iced coffee with cream and sugar) I get mad. I went straight to the one on 250, Milan road, and they gave me a free one because you guys are just unbelievable there. Sometimes it’s good and it’s done right. I am just tired of driving to the one farthest away on 250 for a properly made, simple drink.
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