Bay Harbor - Sandusky

I was tempted to leave a four star review but changed my mind because of the delicious food and most of all Lori for her superb service and her fantastic attitu... read more I was tempted to leave a four star review but changed my mind because of the delicious food and most of all Lori for her superb service and her fantastic attitude and sweet personality. My husband and I arrived at Cedar Point at 7:30 on a Thursday night, because we had a trip planned with our friends to spend the weekend here camping with our RV. We quickly set the camper up and headed to eat (we were starving at this point! at The Bay Harbor. We walked in and we were “greeted” by a young girl who never said hi or even looked at us, then a grumpy older lady walked out from the bar area with a look of disdain and said in a annoyed tone that they closed at 9 (it was 8:30 . We then were greeted at the dining room door by Lori (our waitress who ushered us in and she just so happened to be a pure joy to behold, she was kind, didn’t care that we were there late and never once rushed us. She gave great suggestions, gave us just the right amount of attention and she truly made us feel welcome. We ended up eating quickly so that they could close up and we were only there until a little after 9. On the way out I noticed that two of the tables hadn’t been bussed and that the grumpy older lady and two other girls (one being the annoyed teen at the host station were in the office talking, maybe bussing tables isn’t their job but if they were in such a hurry to get out of there that they felt the need to make us feel like we weren’t welcome, maybe they could have offered to help Lori (who had two other tables she was serving during our dinner . I’ve been in the service business since I was a teenager and our first encounter at The Bay Harbor almost made me want to turn on my heels and never step foot in that place again but thanks to Lori and the cooks delicious food, we will return on our next trip. You never let a client/diner feel as though they aren’t welcome, it’s the last thing you want to do. Hate to call out people’s bad behavior but I’m guessing we weren’t the first people to experience it. Thanks again to Lori and the cooks! Service: Dine in Meal type: Dinner Price per person: $30–50 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Fried Calamari, Lobster Bisque

The perch was terrible they were fishy tasting they had good perch years ago not now the breading was dark .The onion soup was not good won’t be back Service: D... read more The perch was terrible they were fishy tasting they had good perch years ago not now the breading was dark .The onion soup was not good won’t be back Service: Dine in Meal type: Dinner Price per person: $30–50 Service: 5 Atmosphere: 4

The restaurant was wonderful...it is the general manager that is the problem. I forgot my credit card there and called to confirm they had it before I drove bac... read more The restaurant was wonderful...it is the general manager that is the problem. I forgot my credit card there and called to confirm they had it before I drove back to get it on another day. The mgr on duty said yes, they have it and put it aside for me to pick up. When I went there to pick it up a few days later the general mgr was very rude to me. She had shredded it because she didn't know who it belonged to. Instead of apologizing to me or doing something to make it right she stood there and yelled at the other mgr about not putting a note on it. I told her I drove an hour there just to pick it up and she didn't even respond. While she was yelling at the other mgr I just turned around and walked out. All she needed to do was to say I am sorry, but instead made it everyone else's fault. Even though I love the restaurant, I will not go there again as long as she is running it. Service: Dine in Meal type: Dinner Food: 5 Service: 5 Atmosphere: 5

A very sad night with the closing of Bay Habor for the season. This restaurant has been a year-round go to for our family for 35 plus years, now silenced by Ced... read more A very sad night with the closing of Bay Habor for the season. This restaurant has been a year-round go to for our family for 35 plus years, now silenced by Cedar Fair. 25-year employees out of a job just before the Holidays.

My wife and I dined there last night for the first time. The food was delicious, and the service was fantastic. I had a filet, and it was cooked to perfection.... read more My wife and I dined there last night for the first time. The food was delicious, and the service was fantastic. I had a filet, and it was cooked to perfection. Very tender and not over seasoned like some of the national chains. My wife had the strip with shrimp, and she said it was excellent. Service was great and the atmosphere was very nice. Window seat with a great view of the setting sun. Best steak I have had in the Sandusky area so far. We will definitely be back.