Shake Shop - SANDSTON

Burgers, Desserts, Diners

Shake Shop

★ 4.4 / 5 (2275 reviews)

Sandston Bistro has received a variety of reviews, but one consistent theme is the high quality of the food and great service. Many customers praise the delicious burgers, ice cream, hotdogs, and other menu items. The friendly staff and welcoming atmosphere are also commonly mentioned. While some have criticized the behavior of the owner towards employees, the majority of patrons seem to have had positive experiences and express a desire to return. Overall, Sandston Bistro appears to be a popular local spot for good food and a friendly dining experience.

Last update: 17.01.2026 from: Tina

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★ 4.4 / 5 from 2275 reviews

Was Jacinthe Powlowski at Shake Shop a mag?
This is a fantastic spot for takeout if you're craving a hamburger, hot dog, or some ice cream. They also offer root beer! Be ready to wait, as there's often a line, but the food is definitely worth it. View all feedback.

What Juanita Brooks dislikes about Shake Shop:
The food is excellent, and the service is fantastic. However, the owner could use a reality check. His communication with his employees is quite poor and disrespectful. I wouldn't recommend this place for young women just out of high school or still in school to work for him. View all feedback.

Rick

19.11.2023

★ ★ ★ ★ ★

The burgers here are fantastic, and what I love most is that it’s not a corporate chain! There’s a wonderful small-town atmosphere that comes from being owner-operated. We’ll definitely be coming back frequently!

Jedediah

11.05.2023

★ ★ ★ ★ ★

We really enjoy Sandston Bistro. It has a relaxed, no-frills vibe and offers hearty meals at reasonable prices. Their burgers are unexpectedly fantastic, and I’ve never had a sub that I didn’t like. It’s definitely worth a visit, especially since it’s a local business, which means your money supports the community!

Brock

19.11.2023

★ ★ ★ ★ ★

The food and service here are outstanding, and you can actually choose from a wide variety of ice cream flavors!

Tina

17.03.2025

★ ★ ★ ★ ★

I absolutely love this restaurant and the owners! They are always incredibly kind!

Victor

17.03.2025

★ ★ ★ ★ ★

One of the best burgers I have ever had! The Hershey's ice cream is fantastic, and the staff is always incredibly friendly.