Reviews
What Mike Dociu doesn't like about El Pollo Loco:
Expect them to get your order wrong often and always check your order due to that fact. They get my order wrong 50% of the time. It's either missing something or the wrong item. I'm not sure what their manager does, but most likely, he/she doesn't care. View all feedback. What Aree Vasna likes about El Pollo Loco:
Very good customer service. Feels welcome the moment you walked in. This place is under new management, employees are very friendly, smiling, greating u once u walk in. Raudel is very professional, kind and helpful. He makes sure customers are happy with the service. The place is very clean. I used to go to el pollo loco in Alhambra on commonwealth, that place always ran out of salsa. I highly recommend this el pollo... View all feedback.
Reviews from various websites
Very good customer service. Feels welcome the moment you walked in. This place is under new management, employees are very friendly, smiling, greating u once u...
read moreI ordered classic tostada and specifying twice to the cashierBut still got dried chicken
This is the worst run El Pollo Loco on the planet. I've sworn off going there for years, but it's so close to my house that I have given them a 2nd, 3rd,4th,5th...
read moreNew Management. This is the pollo Loco style, good food, nice service.
I have been eating at different locations of El Pollo Loco but I think this location has consistently been the best of all! Chicken have always been delicious....
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