Starbucks - San Francisc

After not one but TWO rude experiences at separate San Francisco Starbucks, of which this is one, it's no wonder they are shuddering up their stores. This morning I ordered a drink from the first of three stores today. The first one I would give 4 stars because they exemplified everything one expects from Starbucks. However both stores REALLY need to either retrain their employees or just replace them. At a time when San Francisco is rapidly succeeding in driving out its residents and business, Starbucks can ill afford to have employees that further assist the city succeed in this apparent goal. Moreover, Starbucks can ill afford to have rude, uninformed or uncaring employees representing it if it plans to keep what few stores do remain in San Francisco. To be clear, this is more a reflection of what San Francisco has become than it is Starbucks view of its customers.

One of the few Starbucks in the financial district that still has seating,

Very nice employees. Bathroom was unacceptable. 10 minutes before close. Not sure if it’s always closed or not but that would be my only complaint.

Had to ask twice for a chocolate chip cookie and glazed doughnut to be warmed, and it still was cold , definitely never returning there and I added a Tip prior

There's some really nice people working here, it's very spacious and clean, and many tables at this perfectly located Starbucks. I go to the gym across the street but the reason I rarely go here is because of odd interactions with Sammy, the man who usually takes your order. Sometimes he would just stare at you instead of saying good morning, or asking what can I get started for you. I prefer the location on Folsom and Fremont.