El Portal Fresh Mexican Grill

I have gone there for over ten years and have loved it and the employees but I went last week and the cashier prepared my food without wearing gloves, washing her hands or even using hand sanitizer. I asked if she could wear gloves and she said they never wear gloves and that she used hand sanitizer. She lied because I watched her the whole time being that it's an open kitchen. She never cleaned her hands and she had at least 10 customers in the restaurant. She had a really bad attitude and so I just asked for my money back. Also the cook was not cooking food but rather taking food from the refrigerator and heating it up in the microwave or toaster oven. I have never seen her or her co worker there so they might be new. They were both young during early evening shift. I think it's disgusting when someone prepares my food with dirty hands, especially during a pandemic. Gross!!! I don't think I will go there ever again.

The California burritos are amazing! Sometimes the guac isn't the freshest. But I've eaten here hundreds of times, it's usually great.

Food was okay but pricey for the quality.Eating area was clean but restroom was not.

Prices went up so it's $13.90 for a carne asada plate with tax. Very tasty and you fast cooking time. Waited less than 5 min at 12:00p on Saturday. Their flour tortilla was fantastic. Ordered the 4 carne asada plate.

Great food. faster service. very nice people. the caldo de res is absolutely authentic.