Reviews
What Kristain Baker likes about El Pollo Loco:
I’m visiting from out of town, and during my stay, I’ve tried several restaurants. I was extremely impressed with the staff here; they were kind and treated us like real people, not just another customer. They took the time to explain the various ingredients in the dishes we were curious about and highlighted their specialties to help us make our choices. The food was delicious and incredibly fresh! I highly recommen... View all feedback. What Claud Stehr doesn't like about El Pollo Loco:
We had placed a mobile order after we received our confirmation that our food was done, we drove past. On arrival, our food was not even ready when the staff behind the counter had the opportunity to ask if we wanted our order for which we had paid. When we waited, we noticed that the person cooking the chicken for used gloves and handling raw chicken, several surfaces in the kitchen area, then handling already cooke... View all feedback.
Reviews from various websites
I usually come here to grab a quick lunch. My favorite is the Avocado salad, it's delicious!
Eating was really dissapointing, I understand it's chain, and I can't ask for super high quality, but really, the chicken was so tiny and dry, the Mac and chees...
read moreI wish I recorded how long I sat at the order window of the drive-thru without being acknowledged! There was ABSOLUTELY NO ONE eating inside and only one car in...
read moreWe had placed a mobile order after we received our confirmation that our food was done, we drove past. On arrival, our food was not even ready when the staff be...
read moreThey were painfully slow, and closed 2 hours early. They said they are out of everything. They didn't know what I ordered at the speaker so I had to tell them m...
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read moreGreat staff. Everyone is very friendly and accommodating. I wasn't sure what I wanted and the employee patiently helped me decide even though there was a line/q...
read moreThese 2 are corporate office workers they came to POLLO loco in Chula Vista off of 1535 Palm Avenue to make sure this store stayed open I had an order to pick u...
read moreI’m visiting from out of town, and during my stay, I’ve tried several restaurants. I was extremely impressed with the staff here; they were kind and treated us...
read moreThis restaurant is amazing! I love going there with my family every time. Their prices are also quite reasonable.
I absolutely love the chicken here! The portion sizes are perfect, and everything tastes incredibly fresh.
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