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Contribute Feedback What User likes about Red Robin Gourmet Burgers And Brews:
The restaurant is lovely, but there can be a wait as it gets busy with a waiting list. However, the staff is very friendly and always ready to help with a smile. My wife and I enjoyed our delicious dinner and the food was fantastic. You can get unlimited fries and drink refills, which is a great perk. We really enjoyed the restaurant and the service. Kudos to Red Robin and all the employees at San Bruno. View all feedback.
What User doesn't like about Red Robin Gourmet Burgers And Brews:
The staff was disrespectful. We ordered an article to pick up. They said they'd take it right away, but not useful. It was Mac and cheese and very easy to bring. My toddler had to wait because they brought it late with intention. I didn't think anyone was so defensive because he didn't give a tip. I guess they deserved it in the end. A tip on take-out order, particularly fast food is optional. We didn't think it woul... View all feedback.
Red Robin is the epitome of comfort food at its finest! It has been a longstanding favorite for my family, with every birthday celebration calling for a visit to indulge in their delicious burgers and bottomless steak fries. Over the past 30 years, I have found some personal favorites such as the Whiskey River BBQ Burger, the Banzai Teriyaki Burger, and the Royal Red Robin. Their menu also offers the option to have many of their burgers as chicken sandwiches, all of which have never failed to impress. And let's not forget about their perfectly seasoned steak fries that are served piping hot on the table. The campfire sauce is a must-try and a favorite among my family. We have even attempted to recreate it at home, but it never quite measures up to the real deal at Red Robin. Overall, a fantastic dining experience every time!
The staff was disrespectful. We ordered an article to pick up. They said they'd take it right away, but not useful. It was Mac and cheese and very easy to bring. My toddler had to wait because they brought it late with intention. I didn't think anyone was so defensive because he didn't give a tip. I guess they deserved it in the end. A tip on take-out order, particularly fast food is optional. We didn't think it would cause this kind of bad service for purposes.
My family and I enjoyed everything. My wife didn't want burgers at first, but as she ate she thought it was great. My daughter couldn't get enough of the bottomless fries and sodas. She went crazy, and loved the burger. I had the fish and chips regular, garlic and sweet potato fries. The cream soda with orange and raspberry flavorings were delicious. Our waiter took great care of us. Overall it was a great experience. We will go back.
The food is always good but the experience is lacking. The waiters are great, but the atmosphere is pretty depressing. Not sure if they need music, fans/AC, or more TV noise but it just feels stuffy and still. That being said I enjoy sitting in the bar area more than the dining area and always have a good time. Keep the fries coming!
Drove 40 minutes to eat here and they were out of ice cream for their shakes and the freckled lemonade which was our main reason for eating there. We opted for the sweet tea which was not sweet, and my daughter never got her diet coke which we asked for twice. It did not seem busy, especially since our food did come out in a timely manner and it was hot. When we ordered the new to menu dessert, the freckled lemonade cake, it came out rock solid frozen...literally impossible to fork through. We had also ordered the donuts, but it didn't come and thank goodness didn't make it on the bill. We asked for a takeout box for the cake, which we also had to ask for twice. Next table over had some complaints as well and spoke to a manager. Such a disappointment when we were truly looking forward to an awesome family dinner.