Opal - San Andreas
Opal
Description
Opal at the Sheraton Los Angeles San Gabriel Hotel offers high quality, sophisticated Cantonese cuisine prepared using traditional techniques with the best ingredients. Our menu features slow cooked, double boiled soups and tender abalone served in contemporary and creative ways, preserving the essence of each ingredient. With a selection of signature Asian dishes, Opal is the well-rounded Chinese restaurant that San Gabriel deserves.
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Limited menu. Order came out very slowly. It 's family style, so I would expect the food would be served at the same time. However, each dish was served to us separately. It was on a Saturday night, and the restaurant was only half full. We ordered the lobster laksa noodle soup, but the order was messed up two times. It was the second dish that came out, but turned out the corrected dish came out last when everyone was somewhat full. Walnut shrimp and sea bass were over cooked in my opinion. BBQ pork is too salty. Despite getting the wrong order, service was good though. The receptionist would call ahead of time to make sure high chairs are ready. However, given the price, I would expect the food quality to be better given vast options of Chinese food in the SGV area.
We came here once before and had a pleasant experience so we thought of coming back as a large family get together. Unfortunately the experience was not the same. The food came out cold. There was one dish that was particularly bad, the chili garlic chicken. Our orders were mixed up with other tables. There was also a very loud celebration that went on the entire time we were eating and could not hear each other speak.
The service is quite poor. The waiters/waitresses only talk to themselves and not waiting on the tables.
The food was not as good as our previous visit. Noodle is hard, undercooked. Fish is not that fresh.
The menu is limited and our order took a long time to come out. Despite being a family-style restaurant, each meal was served separately, which was disappointing. The restaurant was only half full on a Saturday night. We ordered the lobster laksa noodle soup, but they mistakenly made the order twice. By the time the corrected dish came out, we were already full. The walnut shrimps and sea bass seemed to be overcooked, and the BBQ pork was too salty. Despite these issues, the service was good. The staff even called ahead to make sure high chairs were ready. However, considering the price, I expected better quality food given the many options for Chinese cuisine in the SGV area.
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