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Contribute FeedbackOpal offers a mixed dining experience. Guests had a family get-together with cold food, mixed-up orders, and loud celebrations. Another party experienced slow service, limited menu, overcooked dishes, and delays despite good service. On the other hand, the food quality and fine dining experience were praised by some customers. The establishment's architectural design, delicious food, and excellent customer service received accolades. However, issues with food quality, service, delays, and a negative experience were highlighted in other reviews. With a range of opinions, Opal's reputation is a mixed bag where taste and atmosphere clash with service and efficiency.
Limited menu. the command came out very slowly. it is family style, so I would expect that eating is served at the same time. each plate was served separately. it was on a Saturday night and the restaurant was only half full. we ordered the lobster laksa nudelsuppe, but the order was made twice. it was the second court that came out, but turned out that the corrected court came when all were a little full. walnut garnel and sea bass were cooked after my opinion. bbq pork is too salty. despite the wrong order, the service was good. the receptor would call before the time to ensure that high chairs are ready. However, given the price, I would expect food quality to be better in view of large options Chinese food in the SGV sector.
We came here earlier and had a pleasant experience, so we thought as a large family would come together. unfortunately the experience was not the same. the food came out cold. there was a court that was particularly bad, the chili garlauch huhn. our commands were mixed with other tables. there was also a very loud celebration that went all the time when we could eat and not speak to each other.
Eating was not as good as our previous visit. nudel is hard, undercooked. fish is not so fresh.
What should have been a 45-minute dinner turned into a 2-hour waiting game. Was told there was a banquet going on at the same time, but only towards end of dinner. Will not be coming back.
Had lunch with my father and my son. Ordered Wonton soup and appetizers which were excellent. My first Old Fashion was a little weak and the second one was fair. I ordered the beef dip which was standard deli fair meat and the sourdough bread was grocery market quality. My father’s prosciutto grilled cheese sandwich looked good as well as my son’s cheeseburger. You would expect exceptional quality for a 160.00 lunch for three with tip! The desert and service was excellent. They need to bring the overall quality of their food on par with their high price!