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Contribute Feedback What Richard Baker likes about Family Chineses:
Just moved to Salisbury been a chef my whole life and have opened up 50 places I have enjoyed Chinese food in other places but this experience topped all of them the freshness of the fried special rice and lobster sauce to die for boneless ribs were perfect chicken fingers great not too much breading beef teriyaki amazing and the pork strips were cooked to perfection not all dried out like most places and lastly one... View all feedback.
What Cristhanyely Diaz doesn't like about Family Chineses:
The customer service was awful. They lacked providing information about certain dishes! When we raised our concerns on a dish me and my sister got which was the shrimp with broccoli they gave us a hard time about it! This place is not worth your time! View all feedback.
Me, My sister and My Friend went to this restaurant after a nice day out to end the night well. We got seated and were greeted by the waiter. We had ordered shrimp with broccoli and a few other side dishes. We specifically asked her if their shrimp with broccoli was made with sauce and she proceeded to assure us that it was. She was actually pleasant until we expressed our concerns about how the shrimp with broccoli wasn’t a good dish and nothing at all to what we expected. She proceeded to tell us how she will speak to the manager to see what could be done. Only to tell us that those two dishes of shrimp with broccoli cannot be taken off the bill and had a bit of an attitude. We then asked for the manager, which had an even worse attitude telling us how there was nothing to be done due to not being able to resell the broccoli with shrimp and we would either need to pay $32 for food we didn’t touch or hope that the restaurant could fix our dishes. And you would understand my apprehension with this proposal since we already disliked the dish. It truly had nothing to do with the food itself but the lack understatement when it came to their costumers. As well as the lack of utter disrespect, claiming we wanted to order a bunch off the menu and pay for nothing. Even after I expressed that we were more than willing to pay for our other five dishes just not the dishes we didn’t even take a full bite of. It was just a horrible experience all around, and I wouldn’t recommend. If you do decide to go, good luck to you.
Awesome staff the food is amazing. After a long day at the beach this place hit the spot.
The customer service was awful. They lacked providing information about certain dishes! When we raised our concerns on a dish me and my sister got which was the shrimp with broccoli they gave us a hard time about it! This place is not worth your time!
Revisited !! 7-3-24 They have worked out whatever issues they had! Everything was fresh and delicious! The service was friendly and attentive but not hovering! Portions were just right. The House Mai Tai is fantastic ! This will be a new family tradition for us! Everything was very fresh and tasty. Very heavy on the MSG. High salt content and a bit on the high priced end. Mai Thai was good value !
The food was tasteless, more broth than meat, second the drinks were too strong!! Third, they gave us only one napkin, fourth, they didn't want to give me the food to go, and fifth, the Chinese woman was bitter and spoiled and treated us poorly, and on top of that, when I paid she wanted a tip and I didn't give her anything!!! And I called the entire Chinese squad to force me to tip them and I told them no Spanish and they gave me the Chinese curse slm don't go there they inflate the prices Nothing familiar they have they don't do interracial mixes I think they are from the p s h