Wendy's - Salinas

Super fast, everything was there. sauces included AND OUR FROSTYS WERE PERFECT AND NOT MELTED!!! read more Super fast, everything was there. sauces included AND OUR FROSTYS WERE PERFECT AND NOT MELTED!!!

The baked potato comes with an unusual nacho cheese that isn't very appealing. read more The baked potato comes with an unusual nacho cheese that isn't very appealing.

The six-piece spicy nuggets weren't great today; they were cold and difficult to eat. However, the salad was enjoyable. read more The six-piece spicy nuggets weren't great today; they were cold and difficult to eat. However, the salad was enjoyable.

The night crew lacks accuracy in ensuring orders are correct and constantly hand out incorrect food, it's frustrating knowing that the employees focus on trying... read more The night crew lacks accuracy in ensuring orders are correct and constantly hand out incorrect food, it's frustrating knowing that the employees focus on trying to leave at night then to ensure the orders are handed out in the correct order they weretaken so people are receiving what they pay for.

Unfortunately, my drive-thru experience in my most recent visit warranted taking my time to have to write this. 10/18/22 at around 8:20pm. Young lady was rude a... read more Unfortunately, my drive-thru experience in my most recent visit warranted taking my time to have to write this. 10/18/22 at around 8:20pm. Young lady was rude and lacked basic customer service skills. It is truly sad to see a business not properlytrain their employees in basic respectful customer interactions. We are the ones that do keep your doors open. I can say withcertainty say I was cordial and nice. I received back little to no communication throughout the transaction. Passive aggressivewith no friendly qualities to mention. I would hope that management would communicate with this young lady and help herunderstand that if she doesn't want to be there, then maybe she should quit. She needs to understand she is representing yourbusiness poorly. At the very least, a simple thank you at the end of a transaction would do wonders. Just handing items to acustomer and turning around and saying nothing, expecting the customer to know that everything is accounted for in their bags,is so disappointing. Then getting annoyed that I was still at the window was what got me annoyed enough to write this review. Idon't expect a response to this but, hopefully this gets in front of the eyes of the franchise owner. I hope they care enough tocommunicate with their staff how important their customers are to their future. Good luck