Dunkin' - Salem
Dunkin'
Description
This neighborhood Dunkin' delivers strong coffee, a wide donut selection and both healthy and indulgent breakfast options at reasonable prices. Its grab-and-go convenience and drive‑thru focus suit quick morning stops, but service and specialty-drink accuracy are inconsistent, mobile-order/pickup mistakes occur, and limited lobby hours can frustrate those who can't use the drive‑thru.
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Feedback
09/11/2023 I ordered through the app and waited 5 minutes before going in. When I entered, I walked to the pickup counter and there was no beverage. I saw one young lady. She came over and as she began speaking I pointed to my order ticket, still sitting in the machine.She snatched the ticket, read it, and threw it away. While she was making my Large Chai (4 pumps of Chai syrup), a gentleman came in. She slid my drink to me without speaking and greeted the man.I've driven through this area before. I've been to this Dunkin before. Yet, I didn't have it tagged. That tells me the reviews and today's encounter regarding service, are TRUE. Dunkin Corporate needs to revamp this location. No wonder I didn't have it tagged.
The young counterwoman from Va Beach was terrific. The old fashion donuts were fresh and the coffee was what you would expect.
The coffee is excellent, and they offer a variety of healthy breakfast options. If you're in the mood for something indulgent, they have plenty of tempting treats as well.
