Basseruche - Saint-Cergue

I was kicked out of the restaurant!!! It’s a beautiful restaurant, but the waitresses communicate terribly, I’ll describe the situation because I’m a little off... read more I was kicked out of the restaurant!!! It’s a beautiful restaurant, but the waitresses communicate terribly, I’ll describe the situation because I’m a little offended, I went to this restaurant after skiing with my son, there were a lot of empty seats, we sat down at the table and chose what to eat from the menu, we were very cold, and warmed ourselves next to beautiful fireplace. After 10 minutes the waiter came up and said you have a table registered, I said no, she said you should leave because everything was reserved here. I asked if there were many free tables, should we eat something quickly, she said no, at 14:00 everything was reserved but it was 13:20. We could have time to drink and even eat. When we left, people around were shocked that we were kicked out and said that this was not normal, because many tables were now free. I approached again and the second waitress had already started shouting at me, although I just asked, please, can we quickly, a man already approached, I don’t know if it was the cook or the manager of this restaurant, and he told this waitress quietly. He spoke politely in English, explaining that we could eat outside. The kiosk offers pancakes or vegetable soup. Or go to town. We went into the city because it was important to eat a full lunch in the warmth. I have often been in restaurants where they told me, sorry, everything is reserved, but in the order of the queue you can wait, or we will write down your number and as soon as a table becomes available we will contact you, but for the first time in my life, I was kicked out of a restaurant with my son. It seems to me that it would be more pleasant if the staff were polite and friendly, and this is the first time in my life at this ski area, and the impressions were good, except for the restaurant, I just think that even if guests arrive at 14:00, they will not eat until the evening. Love all your customers because the customer is always right.

A little corner of paradise, surrounded by forests and greenery. Perfect for families and adults who have kept their childish souls. In winter we are warmed by... read more A little corner of paradise, surrounded by forests and greenery. Perfect for families and adults who have kept their childish souls. In winter we are warmed by a fireplace. The bosses are incredible, welcome you with smiles. They love dogs, even very big dogs. You will be able to taste specialties all from our region. Or an absolutely perfect prime rib. So above all, don't hesitate to stop by and return during your walks in our beautiful region. Kid-friendliness: Yes with different play locations

Despite the gunshot, the service was very fast and friendly, and the food was excellent (hearty salad with pan-fried tomme). Bravo to them Service: Dine in Food... read more Despite the gunshot, the service was very fast and friendly, and the food was excellent (hearty salad with pan-fried tomme). Bravo to them Service: Dine in Food: 5 Service: 5 Atmosphere: 5

Good 3 cheese fondue but I didn't like the bread (for the cheese crusts? served with it. Food: 4 Service: 5 Atmosphere: 5 read more Good 3 cheese fondue but I didn't like the bread (for the cheese crusts? served with it. Food: 4 Service: 5 Atmosphere: 5

Food: 4 Service: 5 Atmosphere: 5 Noise level: Very quiet Group size: 2 people, 3-4 people, 5-8 people, 9+ people, Suitable for all group sizes Wait time: No wai... read more Food: 4 Service: 5 Atmosphere: 5 Noise level: Very quiet Group size: 2 people, 3-4 people, 5-8 people, 9+ people, Suitable for all group sizes Wait time: No wait Seating type: Indoor dining area