Mountain Mike's Pizza - Sahibabad

I called in an order for a heart shaped pizza. The guy on the phone said yes they make those. So I proceeded to order it. Got home and found a round pizza in the box. My child was very upset it wasn't heart shaped.

Mountain Mike's REQUIRES you to show the credit card that you paid with online and ID for take out. The person who paid and had me pick up the food on the way to their place did not mention that, probably didn't notice or realize.He DID give Mountain Mike's my full name and I DID show my ID. The first employee repeatedly asked me for the credit card that I didn't have then the manager came over and repeatedly asked me for the same credit card that I still didn't have. Asking more than once for something I don't have is absolutely ridiculous.But the most ridiculous part is when the manager asked me to pay for it again. How would he even ring up a zero amount? He would have had to ring it up again.He tried refuse to give me the food that was paid for hot and ready. I got so upset, I made a scene and yelled until they gave me the food that was hot, ready, and paid for. I am embarrassed and sorry for making a scene for the one family and couple people that were there trying to enjoy their meals. The whole thing was HUMILIATING and I will never return to Mountain Mike's Pizza.I don't think this place is going to last much longer because first I accidentally went to the wrong pizza place that was packed and rockin' on a Friday night then I walked into Mountain Mike's Pizza and heard crickets with one family in the corner and couple people at the bar.Plus you know some people might be okay with picking up their pizza, but not handing over their credit card, but whatever.It's just too DIFFICULT to get pizza at this place, but mostly it's the way the manager treated me and kept asking for something I didn't have and then trying to charge me for something that was already paid for and his whole attitude! So I will never return to this mean place.PS I send this to your website contact page.

Very good food and first-class tension, all professional

I tried to order delivery online, the website didn't work when trying to find my address.I tried to call, the guy to answered couldn't hear me really well and hung up on me.I called back a and he put me on hold and never answered.I called back a 3rd time, he was able to hear me, I tried to tell him my order, he asked a question I didn't hear and asked him to repeat it, and he hung up on me again.

I live in the South Side of San Jose. So many places to eat and munch. Good old Mountain Mikes Pizza at this location did a BEAUTIFUL, COMPLETE MAKEOVER and you can tell OWNERSHIP has changed, this place used to be runned down and GHETTO OLD. The flooring was cracked and the carpet smelled sour and like cigarette smoke. Let the photos I am posting tell the story.They have a delicious yum yum NOM NOM Chicken Club pizza that is soooo delish and creamy and spicy and bacon bits on there it gives the pizza a new perspective on the taste buds in our mouth a nice satisfaction and the other Chicken Pizza called the Robbers Roost with black olives and white creamy sauce OMG! QUE RICO! The service was quick and professional and informative. I will make this one of my Pizza stops in San Jose. Just as good as the rest of the pizza places. I totally recommend you try it out.