Portico - Ruston

Where do we start...? There was 20 minutes from seating before a waitress took our drink orders. We were informed that none of the draft beers were available. 3... read more Where do we start...? There was 20 minutes from seating before a waitress took our drink orders. We were informed that none of the draft beers were available. 30 minutes later the waitress informed me that they were out of my drink selection. Everyone else has already received refills at this point. 15 minutes later, the salads were brought out... over a 15 minute period. Before the last salad was brought out, we were informed that they were out of lettuce, 5 minutes later, they miraculously found lettuce. The wrong steak was given to one person and all of the 4 steaks were not cooked anywhere remotely close to the doneness requested. The Asiago grits had the consistency of corn bread and looked like a scoop of high school mashed potatoes. Shrimp was undercooked. Both, the citrus salmon and blackened redfish were seasoned exactly the same. We were comped 30% on our meal, but I will never recommend that anyone ever eat here... ever.The photo is of the citrus salmon and Asiago grits . This is an embarrassing plate.After reading the other recent reviews, I am going to make a suggestion that I normally don 't, Cut your losses, this business WILL fail, close your doors and give someone else, that hopefully knows what they are doing, a chance to utilize that building. Your restaurant sucks and will not get better .

I really enjoy this restaurant, but it is quite peculiar. I've visited three times and tried about three different dishes each time. Two out of those three opti... read more I really enjoy this restaurant, but it is quite peculiar. I've visited three times and tried about three different dishes each time. Two out of those three options have been absolutely amazing—mind-blowing, even! However, we always seem to end up ordering something that is just terrible. The service is excellent, and the wait times are reasonable.

Burger was super. Onion rings,. Best i have ever eaten. Only issue was the adult beverage. I ordered 101 and sprite. The drink was WEAK, you could tell the by t... read more Burger was super. Onion rings,. Best i have ever eaten. Only issue was the adult beverage. I ordered 101 and sprite. The drink was WEAK, you could tell the by the color. I took one sip to verify and when i complained , i was told they would not remake it. I had to buy a separate shot to make the drink what it should have been. Beware of the mixed drinks. Parking: Large lot Wheelchair accessibility: ADA compliant

I visited this restaurant for a graduation celebration with a large group, and it was a wonderful experience. We submitted our orders via text, and they had a n... read more I visited this restaurant for a graduation celebration with a large group, and it was a wonderful experience. We submitted our orders via text, and they had a nice area prepared for us. The appetizers arrived quickly, and the service was excellent. One of the servers even went out of their way to help us take group photos. I ordered the redfish, which was slightly salty due to the blackening seasoning. However, the lemon drop cocktails were delicious. Overall, we had a fantastic time!

The service at this restaurant was exceptionally slow. There were only two groups present—our party of seven and another with a similar number. The entrees were... read more The service at this restaurant was exceptionally slow. There were only two groups present—our party of seven and another with a similar number. The entrees were served slowly and arrived lukewarm. When we requested to have one dish reheated, it came back at the same temperature. Some side dishes took so long to arrive after the main courses that we ultimately decided not to bother with them. The staff struggled to keep our orders organized, and after we finished our meals, they had to retake our orders to get the checks correct. Once the payments were processed, Olivia simply stacked the receipts on the table and walked away, leaving us to sort through them to find our cards, change, and receipts—only to discover that some orders were still incorrect. Additionally, the food was unimpressive at best. I cannot recommend this location.