Morrisons - Full Menu

I would like to express my immense gratitude to Morrisons for two things: their exceptional service with phone orders and delivery to my elderly parents, and th... read more I would like to express my immense gratitude to Morrisons for two things: their exceptional service with phone orders and delivery to my elderly parents, and the lovely high tea they sent for my father's 93rd birthday. This is a perfect example of outstanding customer service. Thank you so much!

As a frequent patron, I have noticed room for improvement in the placement of some employees, particularly in the convenience store area. I understand that staf... read more As a frequent patron, I have noticed room for improvement in the placement of some employees, particularly in the convenience store area. I understand that staff must adhere to certain protocols when addressing customer requests, but it is crucial for them to enhance their listening skills and accurately interpret customer feedback. Just because a customer speaks with a loud tone does not necessarily mean they are yelling or being confrontational. It simply highlights the employee's ability to effectively engage with various types of customers. I recommend that employees carefully listen and consider their responses before jumping to conclusions. Unfortunately, this visit only warrants a one-star rating due to perceived incompetence.