Reviews

Overall Total Score
3.3 out of 5
Good | 246 reviews

What User doesn't like about Pizza Hut:
we ordered pizzas to deliver to bord. it was and still not a sign of delivery, so I called the industry that said that they did not guarantee the minutes, but my point is that I was given the opportunity, a time for delivery. I finally got the order at if pizza hut can not deliver it in time, it should not provide the opportunity to choose a time. this branch is disputed and the customer service is even worse. they d... View all feedback. What User likes about Pizza Hut:
My boyfriend and myself often order from here. Saying that only when there is a good offer going. We almost always order online which to date have never had any problems. The pizza is always good. I will say one thing, Never ever order low...fat cheese. It is revolting!!! View all feedback.

Reviews from various websites

Gastroranking-it
1.8 ★ from 26 reviews
Pavla
18.10.2024 - 09:51

Had a few take aways fromPizza Hut addlestone tha manager (Ian) was very helpful and the pizza was always delivered hot I would recommend pizza hut to all my fr...

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Marcus
18.10.2024 - 09:51

I moved from Staines to Chertsey and never used the Staines Pizza Hut because of too many bad pizza's I've been using pizza hut Addlestone for over two years no...

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Harjit
18.10.2024 - 09:51

We ordered pizzas at 5pm to be delivered at 6.15 pm. It was 6.39 and still no sign of delivery so I phoned the branch who said they weren’t doing the 30 minutes...

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Bridget
18.10.2024 - 09:51

I thought I would treat the kids for lunch, we are all working from home, it's Friday. Ordered for 12.30pm, eventually arrived at 1pm, I was told by the person...

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velizarn2018
18.10.2024 - 09:51

Good morning I ordered pizza on 19.11.20 at 22:45pm I’ve call the side to confirm that they are open and I will receive my order the man told me clearly don’t w...

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Pizza Hut has garnered mixed reviews, highlighting a decline in food quality and service inconsistencies. While some patrons praised friendly staff and well-cooked pizzas during quieter times, others reported overcooked meals, excessive grease, and frustrating wait times that resulted in late deliveries. Issues with food preparation and the inability to view kitchens raised further concerns among diners. Although loyal customers appreciated value-for-money promotions, many expressed disappointment, vowing to seek alternatives for their pizza cravings. Overall, while some experiences were commendable, a significant number were marred by poor execution and service flaws that left customers yearning for better dining options.

Menu
1.4 ★ from 16 reviews

Service was terrible, staff are rude and when the delivery arrived minutes later, it was tasteless, dry and overcooked! I will never go here again!

I ordered a takeout pizza for my son's birthday dinner, but after waiting for a while, the restaurant called to say they couldn't deliver because we were too fa...

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Ordered a pepperoni pizza took the pizza home and to our dismay the pizza was overcooked not put off by this due to being ravenous we tucked right in it was sup...

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Ordered take out at arrived ice cold. I called complained only to send me cookies and half eaten ice cream .. delivery driver got abusive to me and got his mate...

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This was a last minute choice for dinner, we started to choose Pizza Hut as dominoes pizzas started to become quite greasy not Pizza Hut pizzas seem to be going...

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Tripadvisor
2.5 ★ from 30 reviews
sweeneydun
27.12.2023 - 23:04

I placed an order on a busy Saturday night for takeout and had to wait a bit, but the shift manager with glasses and short blonde hair was fantastic. He was ver...

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Facebook
1.9 ★ from 2 reviews
Google
2.7 ★ from 58 reviews
Restaurantguru
2.3 ★ from 79 reviews
Gastroranking-uk
2.5 ★ from 28 reviews
Int Restaurants
3.5 ★ from 188 reviews

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