Panera Bread - Royal Oak

I ordered two grilled cheese sandwiches, mac and cheese, and a tomato soup. However, I didn’t receive any of the grilled cheese sandwiches. Instead, I got a san... read more I ordered two grilled cheese sandwiches, mac and cheese, and a tomato soup. However, I didn’t receive any of the grilled cheese sandwiches. Instead, I got a sandwich that looked really unappetizing, with avocado, bacon bits, and mayo. I waited a long time for this messed-up order, and two employees even looked inside the bag and talked to each other before handing it to me. This place is disappointing.

Every time I order the chipotle chicken sandwich, they tell me they don't have any avocado, without fail. read more Every time I order the chipotle chicken sandwich, they tell me they don't have any avocado, without fail.

The restaurant rarely, if ever, answers their phone. They frequently run out of essential ingredients for their sandwiches, such as cheese. This is essentially... read more The restaurant rarely, if ever, answers their phone. They frequently run out of essential ingredients for their sandwiches, such as cheese. This is essentially a last resort option because their service is very slow!

The place is understaffed and mismanaged. Order took 20 min longer than the estimate. My order was also missing a sandwich. Always check your food before you le... read more The place is understaffed and mismanaged. Order took 20 min longer than the estimate. My order was also missing a sandwich. Always check your food before you leave this place. Staff found the sandwich, didn’t even apologized.

I normally always have good food from Panera but this restaurant was particularly super dirty. The drink station was so dirty we immediately canceled our order... read more I normally always have good food from Panera but this restaurant was particularly super dirty. The drink station was so dirty we immediately canceled our order in fear of what the state of the food looked like. The iced tea dispensers looked like someone was abusing their pet fish in them. Absolutely foul and might not ever eat at Panera again after that.