Plan C - Rotterdam
Plan C
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Great food! Friendly staff! Nice place for a cozy family dinner
I love Plan C. This a beautiful place to go with your friends, with your family and have a dinner or a simple rock night!!
Was at Huiskantine, new club concept. Smoking space is not ventilated sadly, and the staff wasn't as it's supposed to be. Starting amazing concept but a lot of improvement needed! Will be back to see if they incoporated their feedback :
Very disappointing experience. The place looks nice and there were only 2 tables occupied during our stay. We were 3 people and as far as we came first time, we asked for the rules of our coupons unlimited food . The woman told us that we can have unlimited meat fish for supplementary price . I asked her if it means that I will have my fish dishes unlimited as well and she responded 'sure '. So, we ordered 2 meats and 1 fish. In about 15 minutes we had bread served. After that we had to wait 45 !!! minutes more for our food to come. So, we waited nearly 1 hour to be able to start eating with 3 tables occupied in the whole restauran! . When they came with our plates they 've mixed the order: they brought 2 fishes and 1 meat. After mentioning this, they 've said that they will bring meat as it should be. The food itself was well prepared and tasty. When they finally brought 1 missing plate of meat it was not as intended to be no spare rib that should have been initially there . We ate for about a half of an hour and asked for next round. What we got were 2 plates of meat and no additional fish so, I didn 't receive additional plate . I asked for my fish to be renewed as well and they said that they will do this. After waiting 20 minutes more nothing did arrive. I called the man and asked him about my fish. What he answered me was: we got no fish anymore it has finished as far as there are many guests 3 occupied tables! . He told me that he can bring some meat instead so, I payed supplementary for fish but I got to eat meat . Anyway, there was no other choice so I agreed for meat. After waiting 20 minutes more no food arrived. I asked him where 's my food and he said that kitchen is closed and it 's too late what the hell? I had 1 plate for a coupon of unlimited food and that 's all! Scam! I asked him to explain how 's this possible that for my unlimited food I got only 1 plate during all the period and he told that it is how it should be. He told that fish is not being renewed though the first woman told us absolutely different information and in coupon it was not mentioned like this . So, I payed for unlimited food and received only 1 plate. Awful experience and attitude! After we were leaving and paying they included supplementary for 2 fish dishes, though it was theirs mistake. Unbelievable! After pointing this out, they 've changed the bill. We had a good expectations for this place it was nice inside and the music was good but it was absolutely spoiled by awful service. The first time I got such an experience in Rotterdam. Shame on you!
