Alex - Full Menu

We were three friends going out for a drink , not the first time in this place. But this time the staff behind the bar and on the floor was just unbelievable un... read more We were three friends going out for a drink , not the first time in this place. But this time the staff behind the bar and on the floor was just unbelievable unfriendly. They demanded to be tipped on the bill, before we even ordered...a first drink. They were disrespectful , mocking us , making annoyed , audible sounds towards us, not suggesting a thing to order but instead telling we shouldn't stay to long since they want to close. That is more than one hour before official closing time. After the first round of drinks still way before last call or closing , we ordered another round , which got ignored by the barkeep, whom we could see , as we sat in front of the bar, for more than ten minutes, because he wanted to prepare the buffet for the next morning , and didn't mind our empty glasses. After we got the drinks he asked us to be not bothered and annoyed further more by us, even though the business was officially open for almost another hour! And told us we should prepare for higher tips. Not cool... Definetly will tell my friends about their rubbish customer service and won't go there any time soon if at all. Drinks are overpriced as is the franchise food , poor is the quality of both , but the worst is the unwilling and unfriendly staff , who's only purpose seems to be to go home as soon as possible with as much tips as possible , which might be a thing in the service industry , but unfortunately , in this establishment , it's not subtle . On the other hand , the tell you straight in the face that they expect to tip more for this kind of questionable behavior , multiple times in a very unprofessional manner , while laughing and making jokes with their team mates about their customers , even or especially while we could hear every single word! What a way of customer service. Can't remember such a bad and utterly disgraceful expirience in the last decade of visiting a bar! Shame on them?

I found this place a nice venue and nice bar scene but sadly teh food was rather uninspiring nothing jumped out of the menu. This is true of main courses and de... read more I found this place a nice venue and nice bar scene but sadly teh food was rather uninspiring nothing jumped out of the menu. This is true of main courses and deserts. Sadly this applied to my whole party