Dunkin' - Roseville

? I wish I read the reviews before going here. They are all very valid! Terrible customer service. They do not acknowledge you at all! I saw one of the staff make my avocado toast without gloves on, so I trashed it as soon as I got it.They need to take another lesson in customer service because they absolutely lack any of it!

A $1.49 up charge for almond milk is straight robbery. I know for a fact buying non dairy milk is not costing that much extra- also to charge that fee regardless of the drink size is absurd. I read that the non dairy charge is up to the individual location, so I most certainly will not be going to this location anymore.

8/24Tried again and officially done. While my coffee was actually made the right way, I had problems with the mobile order system and then when I went to pick up I told the lady my name and she said they only had an order for a Tal-lee-thuh and I just said yep that 's me..again and pronounced my name again correctly and she seemed to laugh nervously. It seems like there 's a lack of training for these workers especially after reading all the other bad reviews. I 'll be permanently relocating my business to the Rice street DD even though it 's a bit far out of my way.I usually always have a good experience but today I pull up to the drive thru and was told it the drink I wanted to order wasn 't a drink basically and that they could figure it out but the drink they have is the signature white chocolate latte. It literally says on the app what it is and I told the guy a few times and he seemed to have never heard about it. May be done with this location if I 'm going to be treated like I 'm stupid for ordering a drink that is PICTURED and labeled on the app twice. Do better, Dunkin or update your mobile ordering menu to reflect the real menu.

I usually go through drive-thru in the AM. I enjoy their selections of donuts and coffee. My only thing why don't they fill the cup up to the top or damn near close. I feel a bit cheated. Seems like I'm getting a Sma-medium. Which is small medium. The amount of coffee I get cheated out by the end of the week it would be a full cup.

A solid Dunkin’ location, but I’ve had an issue with my order for nearly half of my visits. From completely frozen hash browns, to waiting 10 minutes once for an in-store pick up drink that had been sitting already prepared for half of that time in the wrong area, I have not been completely impressed with the consistency of service I’ve received here. When my drink is made correctly and provided timely it’s great, but I can never be sure what service to expect. The drive through is one of the most convenient for coffee in the area. Drive up has an extended driveway and vehicles move through efficiently. Donut selection is quality and is not overly dry.