Romulitos - Roseburg

Ordered burritos to go. Glad to see salsa bar open again. Kids liked the burritos, I'm just not a fan of the chicken...it is watery and tastes canned.

There is only 1 reason why they are getting 3 stars, we love this place we come here every time we are in town and never have a problem. This morning before we headed out of town my husband and I stopped for their amazing breakfast burritos, we ordered 2 steak breakfast burritos and we waited there for the food which is always fresh! But today the lady at the front counter called out 2 bacon burritos and we didn’t move because we ordered steak, she came back over and said you’re two bacon breakfast burritos are ready and I told her we didn’t order bacon we ordered steak and she got an attitude. For one when you are in customer service you should never get an attitude with your customers, she kept saying well I heard bacon. Well that’s not what we said, they remade them which I appreciate but come on really? You’re going to get an attitude with a customer when you misheard them and DIDNT verify with said customer that’s what they said. When you work in a restaurant you should verify the order back to the customer to make sure you got it correct. I mean I understand mistakes happen but what bothered us was the attitude we received because of her mishearing what we said…

My beef enchilada and beef taco were cold. Several people were served before us even though we ordered before them. I had to go upfront and find out when we would get our order. The mug root beer was flat. I dumped it out and had Pepsi which was also flat. The enchilada sauce was out of a can along with the beans. It was served on a plastic plate with plastic knife and fork. My wife and I ate in the restaurant it looked dated. The customer service was okay at best. Credit to the cashier for aiming to resolve the issue with the pop when I mentioned it. Everything else from the inside to the food and service was very poor. I enjoy Mexican food and have it often. This was truthfully the worst Mexican food I've ever had. They need to get a new cook who knows what Mexican food is all about. I'll not be returning to this restaurant and telling others not to go here either.

Been here twice. This will be the LAST!!! Found a METAL STAPLE in my Supreme Chicken Buritto that we paid $8.99 for. Thank God I chew my food good!

I found that eating to be amazing. very good place to go for a quick bite.