Kfc - ROMFORD

The service was incredibly fast, and the staff was exceptionally friendly, especially the person who attended to us. I really wished I could have learned her na... read more The service was incredibly fast, and the staff was exceptionally friendly, especially the person who attended to us. I really wished I could have learned her name because she was so kind and always had a smile on her face. She was very patient with us and even waved goodbye as we left. What wonderful and pleasant customer service! She truly deserves an award!

In my opinion, KFC's overall quality has declined recently. The burgers seem hastily prepared, and there doesn't appear to be much care taken in selecting the i... read more In my opinion, KFC's overall quality has declined recently. The burgers seem hastily prepared, and there doesn't appear to be much care taken in selecting the ingredients for the meals. However, this particular location is probably the best in the area when it comes to delivery, as it is quick and efficient compared to dining in.

I had a lovely experience at the restaurant, especially with the arrival of some new employees. Many of them are excellent, particularly the staff. I always hav... read more I had a lovely experience at the restaurant, especially with the arrival of some new employees. Many of them are excellent, particularly the staff. I always have a great time when I see them going out of their way to assist customers. Rachita, in particular, stands out as someone who makes every visit unforgettable. She is incredibly helpful and always greets us with a smile. She consistently checks to ensure that customers are satisfied, going the extra mile. A big thank you to Rachita!