Menu - Rep's Place

I feel like a lot of people are missing out on this place. Could be bc of how the sign from the outside doesn’t really stand out, the plaza in general doesn’t s... read more I feel like a lot of people are missing out on this place. Could be bc of how the sign from the outside doesn’t really stand out, the plaza in general doesn’t stand out as much. BUT The food is delicious and the customer service is always great. The music is always good, they always have good sports games on tv. Besides everything being on point, my favorite are the portion sizes, they’re not shy with their servings, you get what you pay for. Love this place

We ordered two burgers medium. Both were completely red, and barely warm… Our son’s food came out right away so he was done by the time our food was there. I at... read more We ordered two burgers medium. Both were completely red, and barely warm… Our son’s food came out right away so he was done by the time our food was there. I ate most of my burger anyway while waiting to show the server how undercooked they were. My wife took exactly 1 bite. The server brought the food to the manager, and showed him my raw burger too. He didn’t even bother to come speak to us, even though we were 10 feet from him, and clearly disappointed. He only agreed to take 50% off ONE burger. We were shocked, and tried to support local. We will never be back after receiving such poor customer service. The inside lighting is weird too, the way the fan cuts out the lights created a strobe effect. Doesn’t sit well when you have a stomach full of undercooked meat.My son needed to use the toilet, we are potty training. The toilet was so disgusting. Filthy. I mentioned it to the server who was in the bathroom checking his phone… He didn’t seem to care.We left very disappointed to have had such a lousy experience at a place we heard great things about. Sorry Rep, but this crew gave you a bad rep…