Panera Bread - Rolla

I just went through the drive-thru, and my order was incorrect. I went inside to let them know, and they refunded my money. I got to keep the old sandwich, rece... read more I just went through the drive-thru, and my order was incorrect. I went inside to let them know, and they refunded my money. I got to keep the old sandwich, received a new sandwich, and also got two rolls for my soup. The customer service was excellent! I really appreciate it!

I just delivered lunch to the University of Trent Monk, and I must say, the service was fantastic. The young man who assisted me truly exemplified great custome... read more I just delivered lunch to the University of Trent Monk, and I must say, the service was fantastic. The young man who assisted me truly exemplified great customer service. In a time when many are quick to leave negative comments, it's important to acknowledge and praise excellent service when it occurs. Kudos to Panera Bread for having staff like him. They should hire more people with his positive attitude!

I can never seem to understand their menu; it just doesn't make sense to me. The food is decent, but I'm always unsure of what I'll end up getting. read more I can never seem to understand their menu; it just doesn't make sense to me. The food is decent, but I'm always unsure of what I'll end up getting.

Good food read more Good food

I've been in many times to work on my laptop. It's always dirty, trashcans backed up, the dining area is dirty, the staff seem put out by customers, and multipl... read more I've been in many times to work on my laptop. It's always dirty, trashcans backed up, the dining area is dirty, the staff seem put out by customers, and multiple times my order has been wrong.