Wendy's - Rogers

Food: 5 Service: 4 Atmosphere: 3 read more Food: 5 Service: 4 Atmosphere: 3

Great place to stop for a quick bite on the way home from work. What is great about this location is they’re open until midnight and they have gotten my order r... read more Great place to stop for a quick bite on the way home from work. What is great about this location is they’re open until midnight and they have gotten my order right every time. Service: Takeaway Meal type: Dinner Price per person: $10–20

I watched the night shift manager in drive through at the register Thursday night at 10 ish pm dig in his ass and he had to pull his pants up after and then pro... read more I watched the night shift manager in drive through at the register Thursday night at 10 ish pm dig in his ass and he had to pull his pants up after and then proceeded to hand me a drink and not wash his hands. This is a huge food safety violation.

After being told to wait several times prior to ordering in the drive-through I placed an order and drove around to the window and paid. After paying I continue... read more After being told to wait several times prior to ordering in the drive-through I placed an order and drove around to the window and paid. After paying I continued to wait patiently and then was handed a cold coffee. The manager, whose name tag said Ed, asked if I could pull forward. I looked behind me and no one was waiting so I asked why I would move forward if nobody was waiting behind me and I have been waiting patiently. Ef simply replied we just need you to pull forward. I told Ed that I would remain at the window, but if somebody pulled up behind me, I would happily move forward. Ed then went on to express his displeasure and told me that I was making his job harder. I do not understand how I made their job harder since I was not being impatient and I wasn’t holding anyone up behind me. After they informed me of I was purposely making their job harder the drive-through window did not completely close. I could hear ED talking to all the other workers telling them how he would never make The person preparing his meals job harder. Eventually, after waiting six minutes at the window at Ed handed me the food and said thanks for making our job harder.. I have no idea how waiting patiently at the widow made their job harder since nobody had come to the drive-through the whole time I was there. I know this is fast food, but you would think that there would be just a little bit more professionalism from a manager.

Ordered thru the app and when I got my chicken sandwich, it was undercooked cooked or been in the cabinet for a long time. I told the female manager that my chi... read more Ordered thru the app and when I got my chicken sandwich, it was undercooked cooked or been in the cabinet for a long time. I told the female manager that my chicken sandwich is undercooked and she told me that 's what it looks like it was so hard to chewy and to ripped apart. I ask her if she can make me new sandwich and for the chicken patty to be a bit well done. She grab a chicken patty from the cabinet and throws it back in the fryer. That 's is a big NO on what she did from servsafe and the department of health. I know because I 'm certified from both and to see that. Gross Also, my cinnamon pull apart I ordered as well was hard. Franchise Wandy 's should see how they do food safety there because it 's not OK. Especially if the management is not doing things right with food safety, a lot of customers will get sick.