Hardee's - Rocky Mount
Hardee's
Description
Dining at this restaurant offers a mixed bag of experiences. While some patrons rave about freshly prepared, delicious food worth the wait, others express disappointment due to burnt dishes and incorrect orders. Issues like early closures and unwelcoming encounters with strangers near the premises have further marred the experience for many visitors. Additionally, the presence of inexperienced staff has led to service challenges, particularly during drive-thru orders. Despite these setbacks, there are glimmers of hope for a more consistent dining experience—if only the management can address these operational and customer service hurdles effectively.
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The food took a bit longer to arrive, but it was definitely worth the wait! Our order was prepared fresh and was absolutely delicious. The only downside I've encountered during my last two visits while dining inside is that I've been approached by strangers asking for food or money. Today, this happened twice within just 10 minutes, and both times it was different individuals. I understand this isn't the restaurant's fault, but I felt uncomfortable being approached like that, especially with my kids in tow. So, just a heads up that it could happen. Aside from that, our experience today was quite lovely!
I ordered through the drive-thru and repeated my order five times, yet it was still incorrect after I clarified it three times at the window. There seemed to be too many young people working and only one adult manager present. No, thank you.
The in drive thru is very rude..... Does not understand that we the ppl are helping her get paid...
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QR-Code for the menu
