Jerk Cafe - Rochester

We came here a few years ago and the food was terrible and to top that off bad customer service. Now i’ve came back a few years later and the service was even t... read more We came here a few years ago and the food was terrible and to top that off bad customer service. Now i’ve came back a few years later and the service was even terrible the jerk chicken was stale, the oxtail was oily same with the plantain, the rice and peas were incredibly dry and to top that off the mac and cheese was hard and definitely rewarmed the only good thing about the place was the drinks even though they try and add ice to cover up how much actual liquid the give you. Pft.

It's an eatery not a nightclub. Music too loud. If you open @2. Way after most peeps lunch hour. Why are they not ready to serve @2:45... Some of the dishes are... read more It's an eatery not a nightclub. Music too loud. If you open @2. Way after most peeps lunch hour. Why are they not ready to serve @2:45... Some of the dishes are reasonable although the browning...the Msg browning...needs to be eradicated. Not healthy. Should be cleaning up. Go for the mil.... No competitors!!!!

Ordered yesterday at 7pm, by 9pm we still had not received our food! 4 drivers went to the restaurant to collect and each time they were told “we don’t know whe... read more Ordered yesterday at 7pm, by 9pm we still had not received our food! 4 drivers went to the restaurant to collect and each time they were told “we don’t know when the food will be ready, they need to be PATIENT” I spoke to the drivers and heard it in the background myself. I rang over 10 times and was sent to answerphone each time! I’m disgusted that our £50 food order was not important enough to fulfill but I suggest in future if you aren’t able to take on orders, don’t open.

The best Caribbean I have eaten out before read more The best Caribbean I have eaten out before

Great food but service was an absolute joke. Some young girls working, possibly new so gave them the benefit of doubt. But when drinks didn't arrive, and to cha... read more Great food but service was an absolute joke. Some young girls working, possibly new so gave them the benefit of doubt. But when drinks didn't arrive, and to chase up 3 times, again with starters ot arriving. Actually bad when you could see the young girls just talking away and not actually brining your drinks or a simple patty which were sat there right in front of them. Older lady came to help, possibly owner, but by them was ready to go home. Shame about service, but everything else great