Reviews

Overall Total Score
2.4 out of 5
Acceptable | 210 reviews

What User likes about Tropical Smoothie Cafe:
This location never misses. We went today and it was clearly overwhelmingly busy. The female drive thru worker (sorry we didn't grab your name) was crushing it and took the time to interact and tell us we could have her scan our phone at check out to get points which I didn't realize. Also despite how busy it was every item of our order was correct and delicious, so definitely worth the time it took. View all feedback.

What User doesn't like about Tropical Smoothie Cafe:
The management is appalling, and they clearly don't prioritize their employees' well-being. I witnessed the owner or manager speaking to a staff member in a condescending manner, which left her in tears, and he seemed completely indifferent to her distress. View all feedback.

Reviews from various websites

Top-rated
1.2 ★ from 10 reviews
justeena
30.10.2023 - 17:42

My friend and I ordered smoothies and left a tip, but we were disappointed. The smoothies weren't blended well and weren't made correctly. Given the price we pa...

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Olivia
30.10.2023 - 17:42

After dedicating 4-5 years of hard work at this location, I am incredibly relieved to no longer be employed here. Each passing year seemed to bring more decline...

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John
30.10.2023 - 17:42

I usually enjoy TSC, but this location was disappointing. I'm not sure if they were short-staffed or what, but when I walked in, I waited at the register for ab...

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Jackie
30.10.2023 - 17:42

I've never given a one star before, but I was extremely disappointed with the way the drive thru staff behaved. We tried reaching out to management about our co...

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K
30.10.2023 - 17:42

Accidentally ordered from the wrong location but was only 5 minutes further of a commute from work so didn't cancel... wish I had and ordered from my regular TS...

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Menu
1.2 ★ from 8 reviews

The management is appalling, and they clearly don't prioritize their employees' well-being. I witnessed the owner or manager speaking to a staff member in a con...

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The place tends to get loud early in the evening, which makes it difficult for people to enjoy their meals. I understand that this may go against corporate poli...

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The smoothie was great, but waiting 40 minutes in a line with just four cars is ridiculous. They also forgot my order.

Ordered a smoothie that has no banane in the ingredients as I am allergic. this smoothie came with bananas that I could taste immediately and then it had confir...

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This is really disappointing. Waiting for your order and the girl cleaning her fingers on the garbage can and keeps going making smoothies and repeat. use paper...

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Sirved
3.6 ★ from 192 reviews
Tyler
12.05.2024 - 16:22

I ordered a smoothie at 12:14 PM, and it is now 12:38 PM. Seven people have been served their orders ahead of us.

Jason
12.05.2024 - 16:22

I've tried this restaurant a few times, and unfortunately, it's been terrible every time! When you order online, they require you to go through DoorDash, and if...

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Bdot
12.05.2024 - 16:22

Terribly managed, and don?t care about their employees. I saw the owner or manager talking down to a worker like a kid and made her cry and he didn?t seem to ca...

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Seth
12.05.2024 - 16:22

The smoothie was delicious! However, waiting 40 minutes with only four cars in front of me is absurd. Plus, they forgot the straw.

Autumn
12.05.2024 - 16:22

Ordered a smoothie that does not have banana in the ingredients as I am allergic. This smoothie came with banana which I could taste immediately and then had it...

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