Reviews

Overall Total Score
3.3 out of 5
Good | 223 reviews

What Keith Hamilton doesn't like about Doubletree By Hilton Rochester:
Room was subpar for a double tree hotel. Water pressure was extremely low and the water never got hot. Hair all over the bathroom as well as dirty footprints. Unfortunately house keeping had zero attention to detail.Food drinks: No cold glasses at the bar. View all feedback. What Jim R likes about Doubletree By Hilton Rochester:
This Hilton is older. The elevators are slow and not up to date. They were very slow at breakfast and check out time. The breakfast is good, but there is a rather high charge for the full breakfast buffet. Parking is in front of the hotel and feels secure. Staff is friendly and willing to serve when asked. I would return if the occasion comes about. View all feedback.

Reviews from various websites

Restaurantji
3.3 ★ from 223 reviews
Francesca
29.09.2023 - 15:37

The room was spacious and comfortable. The carpet had not been vacuumed (or was but maybe the vacuum was broken as there was a plastic ring and larger it may on...

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Ionic
29.09.2023 - 15:37

My recent stay at the DoubleTree by Hilton Rochester was an incredibly disappointing experience. From the moment we arrived, it was evident that the hotel 's ho...

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Violet
29.09.2023 - 15:37

Rooms were clean! Staff was friendlier than management, even with a fully booked hotel. DCA FINALS WEEKEND. Again the staff was excellent minus the Sunday manag...

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Jen
29.09.2023 - 15:37

Nice rooms for the location. Not much of a view, but walking distance from a few restaurants. Breakfast sucks and the pool was kept cold. Otherwise, desk and cl...

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C
29.09.2023 - 15:37

I was disappointed that the beds were not that comfortable. And the water in the shower ran out very slow in room 511. But everything was clean, and the staff W...

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