Cinnabon - Rochester

During our visit to Mayo Clinic on Thursday morning 7/1, we received excellent customer service from a man who was incredibly kind and helpful. His demeanor was just what I needed that day. He is the type of employee that any company should be proud to have representing them. While I typically don't leave reviews, the dining experience was also fantastic. The staff member truly deserves recognition for being so friendly and accommodating.

Cinnabon has been experiencing a high volume of business lately, leading to occasional shortages of freshly baked cinnamon rolls. However, waiting for a fresh batch is worth it as they are hot, gooey, and delicious. The Cinnapacks may not always be freshly baked, as they have a shelf life of seven days after sale. They are kept on shelves for one day before being sold, so they need to cool before being frosted. Instructions on how to properly heat them are included, ensuring they taste just as good as fresh ones. Cinnabon cannot always guarantee freshness in their packs, but they offer fresh packs on Thursdays and Fridays at a discounted price. The restaurant recently underwent a management change, resulting in improved services that are fresher and friendlier. With high reviews, I highly recommend trying Cinnabon if you haven't before.

Today we visited Cinnabon at the Marriott subway level. If we had seen the workers without masks, we would not have ordered anything. None of the workers were wearing masks and we witnessed them handling food with bare hands. This location is in the Mayo Clinic subway system and while I understand they may not have control over the companies, they should ensure that masks are worn. It was a very unpleasant visit and there is no excuse for this level of disregard for safety measures.

Estimated employees scream for different reasons at several customers. workers flat-out refuse to serve customers on the basis of personal convinces (worked do not think that a cup of water is as sanitary as a bottle, so only bottle of water will sell). blown up with separate customer because she “has not to make time” the article he asked (only). an incredibly bad experience. cursed for me.

We visited the location mayo clinic when we did the tests on Thursday morning, the man who helped us had great customer service! he was kind of a day I really needed it. he is the kind of hired person who should be proud to represent their company. I write in the rule not reviews, but eating was great and the person who works really deserves to be recognized, so friendly and helpful