Tropical Smoothie Cafe - Roanoke

I have alpha gal and almost always have a reaction when I go to eat, unless it is a vegan restaurant. you were the only place to hear my allegiances and really help me. thanks for having a safe place to eat!

Unfortunately, and quite often the brandon avenue location has not allowed any redemption from online rewards over online, I have tried several times and the system shows a high volume service time, but I have tried if I thought it would be acceptable, but still no go...so today only because I had rewards that have expired today and not. more

First, when you. in the line for 15 minutes to say that she couldn't take my money because it was $100 bill. it's all I had. forget, twisted away with hungry little children in the car.

My man and I always support tropical smoothie and love eating. on the holy evening closed at 16 o'clock, my man ordered us dinner in the drive-thru before closing. our order was a veggies wrap, more

I ordered a detox green island smoothie via app. I've done it multiple times at this location. Everytime I order it, I get it through the drive-thru. The last time I ordered it the employee told me that they don't give it through the drive-thru and that I needed to come in to get it. This never happened to me before this was the first time that they tell me this. So I park and I go in, no costumers were inside and it was only me in the drive thru so they could've easily gave it to me like they did every other time I ordered it. I didn't want to be a Karen so I took it and left. The staff at this location are always extremely ill mannered, I do not recall one time where they greeted me properly or said hello, bye, thank you, the simplest thing that they can do. They always look like they are being held hostage at that place but at the end of the day I am paying and its simple human decency. One time the smoothie had kale pieces like it hasn't been done properly. In conclusion, when I walked in and saw that they were not busy with costumers inside or outside yet they had me walk in to take a smoothie that they gave me before MULTIPLE times via drive thru, I was done. I deleted the app and I will never ever purchase anything whatsoever from that location or any other location because of lack of the simplest form of costumer service. No one should deal with rudeness and poor quality item in a costumer service establishment.