Moe's Southwest Grill - Roanoke

Food always tastes amazing. theres great amount for the money!

I just would of liked for fresher meat in my burrito. I could tell that it was dried out a n.v d way to many jalepenos.

The service was very good, the food was great. The manager (I didn't catch his name) was very helpful. A turret came in and was a little rude, but he was very professional. He worked all the time, cleaning and support of other employees. Great experience as it was only my second time at Moe's.

We have often been here in recent years, but this was the first time we put this pathetic crowd in a honewrecker dish. The service is still fast and friendly, but this is sincerely about half of what we have seen as a rule when we get it. One was with the amount we usually get, and the other was my wife.

On September 29th 2022 approximately 8:00pm I’ve witnessed an incident due to poor management to their own employee. I’ve noticed an employee under distress and overwhelmed this employee when to grab his free drink while an orders was being taken I currently don’t blame him for doing so. While he was grabbing his drink the manager has degraded, humiliated and embarrassed him by yelling and saying along the lines you can’t get your drink while we are serving the customers. I’ve noticed the expression on his face in fury. Just that chuckle he made which stated I’ve had enough considering his breaking point. He walked away from the machine and into the back of the restaurant and I’ve noticed him punching an object in the back out to relive his tension for my understanding. His manager continues to yell at him and told him to clock out and firing him at the same time. This is what we have as managers these days who can not handle an employee in distress and it’s obvious she did not try to understand and notice the problem and she did not give him a couple minutes to calm down and return to his duties. I believe she should be accountable for the incident and he should have his job back. Both parties are in the wrong but it can all of been handled way differently. Management in this restaurant is a disgrace for this franchise I’m not coming back here.