El Rodeo - Roanoke

The worst service. Cashier was arguing with me when I said the enchiladas were cold. He proudly stated the food is microwaved! He would not believe me and s... read more The worst service. Cashier was arguing with me when I said the enchiladas were cold. He proudly stated the food is microwaved! He would not believe me and said he wouldn't argue with me. What a bad attitude with no attempt to listen to me. Save your money.

I go to this restaurant every week or two, with people at my office.  After today, I will NEVER return.  It was the worst service I have ever had.&nbs... read more I go to this restaurant every week or two, with people at my office.  After today, I will NEVER return.  It was the worst service I have ever had.  I ordered lunch, the wrong thing was brought out (no big thing, right?) Wrong.  The waiter, Nixon, insisted that he made NO mistake.  This broke into a full scale argument, infront of a group of 9 other co workers, all at the table.  Upon leaving, I asked a co worker what the name was on the receipt, he comes BACK, arguing with me that "he made no mistake".  I explained that his demeanor, the service, were horrible, that this is NOT how you handle a situation with a customer.  I thought this would break into a physical fight for a few minutes, and am glad it did not.  This was THE WORST dining experience OF my life.  The group I was with agreed, we would never return to this establishment.  The waiter was so hostile, I cancelled my order & went without lunch, fearing what may be done to my order before it came back out.

I go to this restaurant every week or two, with people at my office.  After today, I will NEVER return.  It was the worst service I have ever had.&nbs... read more I go to this restaurant every week or two, with people at my office.  After today, I will NEVER return.  It was the worst service I have ever had.  I ordered lunch, the wrong thing was brought out (no big thing, right?) Wrong.  The waiter, Nixon, insisted that he made NO mistake.  This broke into a full scale argument, infront of a group of 9 other co workers, all at the table.  Upon leaving, I asked a co worker what the name was on the receipt, he comes BACK, arguing with me that "he made no mistake".  I explained that his demeanor, the service, were horrible, that this is NOT how you handle a situation with a customer.  I thought this would break into a physical fight for a few minutes, and am glad it did not.  This was THE WORST dining experience OF my life.  The group I was with agreed, we would never return to this establishment.  The waiter was so hostile, I cancelled my order &... read more

The food is tasty and they have the buffet open again. read more The food is tasty and they have the buffet open again.

Food and drinks ? ? were awesome read more Food and drinks ? ? were awesome