Arby's - Riverview

I see why this place is always empty. The employees show it on their faces and in their voices. I felt miserable while waiting for my food. Food was fresh and h... read more I see why this place is always empty. The employees show it on their faces and in their voices. I felt miserable while waiting for my food. Food was fresh and hot though.

This was the worst sandwich I've ever eaten! The bun was burnt, and the beef was dried out. I definitely won't be returning! read more This was the worst sandwich I've ever eaten! The bun was burnt, and the beef was dried out. I definitely won't be returning!

Food was fresh. I had the crispy chicken sandwich. The staff were very good and the restaurant was very read more Food was fresh. I had the crispy chicken sandwich. The staff were very good and the restaurant was very

The customer service is awful, especially the girl at the drive thru window. She was very rude, was missing two curly fries. She basically threw the bag at me a... read more The customer service is awful, especially the girl at the drive thru window. She was very rude, was missing two curly fries. She basically threw the bag at me and said no your missing one. Luckily I had the receipt, which showed 4. So, she is rude andunable to count.

I 've been here 2 times and both times were not great. The first time I went I ordered online and they forgot my 6pc mozzarella sticks but they put the marinara... read more I 've been here 2 times and both times were not great. The first time I went I ordered online and they forgot my 6pc mozzarella sticks but they put the marinara sauce in the bag. The only other things on that order were a roast beef sandwich and the diablochicken sandwich and loaded fries. Not sure what they thought the marinara sauce was going to be used for. Went online tocomplain that they forgot my food and the next day one of the store managers called me and apologized and said they would giveme the food I ordered if I stopped back in. Okay great customer service, came in later that night for dinner and made the sameorder minus the roast beef sandwich and instead of getting a diablo chicken sandwich they gave me a regular chicken sandwich.Called the store to complain directly and was told to just stop in again and they 'll make it right Honestly it 's not worth thetime to come back in to get it fixed. 2 times in a row was enough for me. I can tell they definitely strive to provide goodcustomer service but with poor order accuracy it 's just not worth the trouble of ordering from this location.