Arby's - Riverview

While I sit here for almost 15 minutes waiting for my food I've seen to-go and drive-thru orders placed after me but getting their food before me. Along with th... read more While I sit here for almost 15 minutes waiting for my food I've seen to-go and drive-thru orders placed after me but getting their food before me. Along with that the person who took my order put his finger inside my cup prior to giving it to me and then rolls his eyes when I ask for a different cup. Good customer service doesn't seem to be a priority here.

The fish was aweful, very tasteless and bland they were so tiny about the length of my pointer finder while the bread crumbs gave the fish no flavor what so eve... read more The fish was aweful, very tasteless and bland they were so tiny about the length of my pointer finder while the bread crumbs gave the fish no flavor what so ever.

Hands down the best Arby's we've ever eaten at. Staff is great and the food is fresh and on point! We drive further than we need to in order to go to this River... read more Hands down the best Arby's we've ever eaten at. Staff is great and the food is fresh and on point! We drive further than we need to in order to go to this Riverview Arby's!

The customer service is awful, especially the girl at the drive thru window. She was very rude, was missing two curly fries. She basically threw the bag at me a... read more The customer service is awful, especially the girl at the drive thru window. She was very rude, was missing two curly fries. She basically threw the bag at me and said no your missing one. Luckily I had the receipt, which showed 4. So, she is rude andunable to count.

I 've been here 2 times and both times were not great. The first time I went I ordered online and they forgot my 6pc mozzarella sticks but they put the marinara... read more I 've been here 2 times and both times were not great. The first time I went I ordered online and they forgot my 6pc mozzarella sticks but they put the marinara sauce in the bag. The only other things on that order were a roast beef sandwich and the diablochicken sandwich and loaded fries. Not sure what they thought the marinara sauce was going to be used for. Went online tocomplain that they forgot my food and the next day one of the store managers called me and apologized and said they would giveme the food I ordered if I stopped back in. Okay great customer service, came in later that night for dinner and made the sameorder minus the roast beef sandwich and instead of getting a diablo chicken sandwich they gave me a regular chicken sandwich.Called the store to complain directly and was told to just stop in again and they 'll make it right Honestly it 's not worth thetime to come back in to get it fixed. 2 times in a row was enough for me. I can tell they definitely strive to provide goodcustomer service but with poor order accuracy it 's just not worth the trouble of ordering from this location.