Waba Grill - Riverside

I visited this restaurant concept for the first time, and I found the cashier to be very helpful in answering my questions about the menu. The food was deliciou... read more I visited this restaurant concept for the first time, and I found the cashier to be very helpful in answering my questions about the menu. The food was delicious, and the establishment was clean. However, my only downside was that the other two employees at the front were not very friendly. It seemed like they weren’t too pleased when I asked them questions about the menu, even after I mentioned it was my first visit to WaBa Grill.

I visit this restaurant twice a week, and I've always appreciated the good customer service from the staff. However, today was a disappointing experience. When... read more I visit this restaurant twice a week, and I've always appreciated the good customer service from the staff. However, today was a disappointing experience. When I stopped by to pick up my food, the lady at the register was engrossed in texting. Despite knowing I was waiting, she finished her text before finally asking if I was ready. When I told her I was there to pick up my order, she went back to her phone and continued texting while logging into the computer to check my name. Throughout the entire exchange, she didn't once look up at me. I ended up sitting down and waiting while she remained focused on her phone. It really felt like my presence was just an interruption during her busy texting session!

It's 10 AM, and the staff won’t open the door. The guy inside sees me waiting but doesn’t let me in. The restaurant claims to be open from Monday to Sunday at 1... read more It's 10 AM, and the staff won’t open the door. The guy inside sees me waiting but doesn’t let me in. The restaurant claims to be open from Monday to Sunday at 10 AM, but that’s clearly not the case. Please change the sign to show 11 AM instead!

Usually Waba is good but this time the food was just not it. The biggest issue was the avocado. It was practically all brown and too ripe. This wouldn't be an i... read more Usually Waba is good but this time the food was just not it. The biggest issue was the avocado. It was practically all brown and too ripe. This wouldn't be an issue if you didn't have to pay extra for it, but since you have to, one would expect it to be fresh and not as if it sat there for a while.

Being diabetic and having a limited places to enjoy a meal, Waba Grill is always a treat. This location is clean and they have fantastic service. The food is de... read more Being diabetic and having a limited places to enjoy a meal, Waba Grill is always a treat. This location is clean and they have fantastic service. The food is delicious.Dietary restrictions: I restrict my sugar and salt intake so this place is perfect for my diet.