Wendy's - Rigby

This place used to do a good job but now I get the wrong order the wrong size. Very frustrating. All I can say is ask for your receipt and check your bag before... read more This place used to do a good job but now I get the wrong order the wrong size. Very frustrating. All I can say is ask for your receipt and check your bag before you leave the parking lot.

Terrible customer service took forever for them to get my order, they have 2 lanes in the drive thru and the let 5 cars go through the first order place, THEN,... read more Terrible customer service took forever for them to get my order, they have 2 lanes in the drive thru and the let 5 cars go through the first order place, THEN, they took my order. then 2 people cut in front of me. This place deserves 0 stars. Pleasedo not waste your money here.

Love the food; I feel like this particular Wendy's makes a mean fry. It does take a while to get through the drive-in line pretty consistently, though, so maybe... read more Love the food; I feel like this particular Wendy's makes a mean fry. It does take a while to get through the drive-in line pretty consistently, though, so maybe not when you're in a huge rush.

I understand when things get messed up or ran out of something but I called to talk to the manager about my fiancé burger was messing the crispy onion and she d... read more I understand when things get messed up or ran out of something but I called to talk to the manager about my fiancé burger was messing the crispy onion and she didn?t seem to care nor try to offer to remake another day all she said was we ran out of it.Like I said I understand when things run out but u need to tell your customers when they order a item that something is out sothey don?t buy that burger so they can pick something else out or have the choice if they still want to order that burger it wasnot professional or polite to tell me at the last minute when I call about the food that was given to me and not to at leastoffer to get my money back or get something else or give me that choice to say it?s okay didn?t offer to remake it another daywhen they do have the product won?t be going back sorry

The food is excellent, but it would be even better if they remembered all of my order. They've missed something every time I've gone. read more The food is excellent, but it would be even better if they remembered all of my order. They've missed something every time I've gone.