Reviews - A&W

Fast Food, Burgers, Hot Dogs

Reviews summary

The local A&W has garnered mixed reviews recently, reflecting both commendations and concerns from patrons. While many rave about the excellent food, particularly the Root Beer floats and Double Cheeseburgers, others express disappointment with declining service standards, slow wait times, and an uncomfortable dining environment. Several diners noted the strain on staff during peak hours, leading to mistakes and inconsistency in order fulfillment. Despite these issues, the restaurant's diverse menu and affordability make it a preferable choice over typical fast-food chains. Overall, while the food quality shines, improvements in service and cleanliness are essential for a better experience.

Overall Total Score
3.4 out of 5
Good | 1198 reviews

Was Michael Mercer at A&W a mag?

Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Onion Rings, Cheese Curds, Floats, Double Papa Burger with Bacon Parking space: Plenty of parking Parking options: Free parking lot View all feedback.

What Amiah DeWolf dislikes about A&W:

I used to enjoy visiting this restaurant, but now they have started closing early. I had to wait in line for 10 minutes before my order was taken, and when it finally was, they got it wrong. I also witnessed an employee wiping ice cream off my cup with plastic wrap. Overall, I am very disappointed with the decline in quality at this place. There were at least 5 people working, but the service was still lacking. I wil... View all feedback.

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Reviews from various users

Google

Last update : 13.03.2025

3.6 ★ from 44 reviews
frank-morgan-2
13.03.2025

Still the best root beer floats! Food: 5 Service: 5 Atmosphere: 3

maurice-hall-1
13.03.2025

Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Cheese Curds, Fish Sandwich

dwayne-peterson-2
13.03.2025

Service was a bit lack luster but engaging when ordering. Food was good though other locations tend to have food more to order. Had chicken strips and cheese curds with a root beer freeze. Tables were dirty but they were busy with a small staff on duty. Service: Dine in Meal type: Lunch

joseph-kimberling
13.03.2025

Service: Dine in Meal type: Dinner Price per person: $10–20 Recommended dishes: Cheese Curds

allan-burrell-1
13.03.2025

I ordered food, and when the lady asked if I wanted a receipt, I said no. I didn't think I was gonna return food. It took 25 minutes to get my food, and it was cold. I took it back and told a different lady. I just want my money back. She said OK then a 10 minute argument went back and forth about how they can't do returns without a receipt and how the other lady probly threw away the receipt cause I didn't think I was going to get my food cold 25 min later. Then I asked to speak to a manager and she said she was the manager. She looked like she was in her early 20s and, after this event, was not ready to be a manager. She told me to come back when another manager is present to help me. Mind you this off the freeway in the middle of nowhere. Most customers, like me, are just passing, though. I could see the stress in her face cause she didn't know what to do. So she walked away. At this point I was tired of arguing and I got on the phone with my wife to let her know what was going on and as soon as she said hello, the lady that took my order came out from behind the wall that was 5 feet away and ask me what I wanted and I said I just want my money back. She looked up the order on the computer and said your order was $14.07, so she handed me cash and change, and I put it in my pocket. I didn't even count it. I walked out frustrated and just wanted to continue on my journey (home, to Portland). When I went to empty my pockets before I took my pants off, I noticed there was only $13.07 in my pocket. All of this happened on 5-1-24 around 2-2:30pm

Menu

Last update : 05.09.2022

2.2 ★ from 10 reviews
wallace04
05.09.2022

The service at this restaurant was incredibly slow and the temperature inside was uncomfortably high. I had hoped that the air conditioning was on, as the two employees working did not seem very happy to be there.

odell50
05.09.2022

I recently visited this restaurant and ordered a chili cheese hot dog that came with mold on it. When I tried to call and address the issue, I was hung up on. I will not be returning to this place and do not recommend dining here.

eveum-3
05.09.2022

Went into use restroom prior to ordering and it was so dirty and gross … out of toilet paper. Decided not to eat there even though I’m starving… will go somewhere else

jutta-berndt
05.09.2022

The chicken strips are the best i have ever had at a fast food place or most anywhere for that matter.Staff was nice and quick.

fohara-2
05.09.2022

The food was decent, but the restaurant's interior is cramped and unclean. The shelves just a few feet from the food preparation area were covered in dust and fly droppings. I don't intend to come back anytime soon.

Tripadvisor
2.5 ★ from 2 reviews
Restaurantguru
3.8 ★ from 413 reviews
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3.5 ★ from 62 reviews
Menupix
3.5 ★ from 4 reviews
Restaurantji
3.4 ★ from 111 reviews
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3.8 ★ from 547 reviews

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