A&W - Riddle

Still the best root beer floats! Food: 5 Service: 5 Atmosphere: 3 read more Still the best root beer floats! Food: 5 Service: 5 Atmosphere: 3

Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Cheese Curds, Fish Sandwich read more Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Cheese Curds, Fish Sandwich

Service was a bit lack luster but engaging when ordering. Food was good though other locations tend to have food more to order. Had chicken strips and cheese cu... read more Service was a bit lack luster but engaging when ordering. Food was good though other locations tend to have food more to order. Had chicken strips and cheese curds with a root beer freeze. Tables were dirty but they were busy with a small staff on duty. Service: Dine in Meal type: Lunch

Service: Dine in Meal type: Dinner Price per person: $10–20 Recommended dishes: Cheese Curds read more Service: Dine in Meal type: Dinner Price per person: $10–20 Recommended dishes: Cheese Curds

I ordered food, and when the lady asked if I wanted a receipt, I said no. I didn't think I was gonna return food. It took 25 minutes to get my food, and it was... read more I ordered food, and when the lady asked if I wanted a receipt, I said no. I didn't think I was gonna return food. It took 25 minutes to get my food, and it was cold. I took it back and told a different lady. I just want my money back. She said OK then a 10 minute argument went back and forth about how they can't do returns without a receipt and how the other lady probly threw away the receipt cause I didn't think I was going to get my food cold 25 min later. Then I asked to speak to a manager and she said she was the manager. She looked like she was in her early 20s and, after this event, was not ready to be a manager. She told me to come back when another manager is present to help me. Mind you this off the freeway in the middle of nowhere. Most customers, like me, are just passing, though. I could see the stress in her face cause she didn't know what to do. So she walked away. At this point I was tired of arguing and I got on the phone with my wife to let her know what was going on and as soon as she said hello, the lady that took my order came out from behind the wall that was 5 feet away and ask me what I wanted and I said I just want my money back. She looked up the order on the computer and said your order was $14.07, so she handed me cash and change, and I put it in my pocket. I didn't even count it. I walked out frustrated and just wanted to continue on my journey (home, to Portland). When I went to empty my pockets before I took my pants off, I noticed there was only $13.07 in my pocket. All of this happened on 5-1-24 around 2-2:30pm