Tho Tho - Richmond
Tho Tho
Description
Tho Tho restaurant on Victoria Street seems to have gone downhill according to recent reviews. Customers have complained about the poor quality of food, lackluster service, and high prices. Some have even found foreign objects in their dishes, such as rubber bands. Despite its nostalgic value to some, it appears that Tho Tho may no longer live up to its former reputation as a beloved establishment on the iconic strip. It's recommended to avoid this restaurant altogether, as there are better options available in the area.
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Very big restaurant space- staff were all very friendly however some of the dishes took a while to come out but worth the wait! Dry noodles with pork and prawn dumplings! These dumplings were some of the best I’ve ever had! The dumpling case was so soft it was delicious!!!! Also had pork belly clay pot which was yummy too (the sauce was definitely the high light I made sure to scrape it all out to have with left over rice.
Food here is nice enough. But the service is haphazard and disorganised. My friend’s dish was forgotten not once but twice. Finally arrived 25min after the other dishes did. Minimal apology, the staff seemed more intent in trying to blame each other.
Been coming here for 20 years but had not been for a while and OMG Tho Tho has had a revamp. New decor, new menu. Asian Fusion? What’s this? Where is the extensive menu I so strongly remember. Some of the dishes had disappeared but thankfully my favourite prawn spring rolls and satay pork were still around. I asked them if they could still do Satay Squid as it had disappeared from the menu and they said yes. Phew! And just like I remember the meals arrived quick as a flash and delicious as ever! Not sure about the new menu but I’ll be back nonetheless. Oh yeh they are opening at Docklands to!
This is no longer the place I’ve known and loved for over 20 years. Service is now totally disorganised and non-existent, as all the staff can seem to do is wander forlornly back and forth staring into their iPads. Management don’t seem to know what to do about it. None of the old staff, who were fantastic, are to be seen. After an hour of waiting we joined a line of other people who were all also cancelling their orders and leaving. Very disappointed and sad, as we had enjoyed so many great times there over the years.
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