Subway - Richmond

I entered the restaurant feeling hungry and ordered a half sandwich. Unfortunately, the ordering process was challenging and the sandwich itself was poorly prepared. If the staff had such difficulty fulfilling my order, I would have preferred to be turned away at the entrance.

Please stop serving cold sandwiches when customers request them to be toasted. It seems like your sub oven is broken or your employees are not properly trained. For a $15 sandwich, it should at least be warm by the time it reaches the table. If this continues, the restaurant will likely close down. I will not be returning to this Subway if I wanted a cold sandwich, I would have made it at home.

This restaurant is fantastic. The staff is extremely friendly and welcoming.

Not surprised this place closed down???? To begin with this particular subway wouldn't take the coupons you get in the mail, had to use them at subway in San Pablo. Second the sanwiches were over priced and weren't made nowhere near as advertised. The bestthing that could have happened to this subway is closed down and leave the retail space for another restaurant eager to servecustomers????

To confirm: they do NOT accept Subway coupons. I guess they have enough customers.