Two Guys Pizza - Richmond

We’ve been coming to Two Guys for years. Was great. Ordered two pizzas from them in June of ‘24…. Something has drastically changed. Pizza was terrible. We even threw the second pizza away (that we usually have as leftovers). That’s right, I hate wasting food, but could not bring myself to eat it. Family actually thought maybe cheese was very expired. Will have to find a different place for NY style pizza.

They had a Buffalo chicken pizza that was my favorite pizza on the planet. Now they’re owned by Mantu, and they changed how it’s made, ruining it

We’ve always loved 2 Guys Pizza but now that it’s under new management, the recipe has changed and the ambiance is unacceptable. Employee children are set up throughout the dining room. The pizza genuinely isn’t as good. The seasoning is off, pizza tastes like bowling alley pizza that’s been sitting under a lamp for a few hours. Our local favorite is gone, short pump residents need a new authentic pizza spot! We won’t be back (after years of loyal service).

It's funny how very few reviews talk of the quality of the pizza. On the scale of pizza, it's a notch below the horrible chains such as papa johns or Dominoes. Avoid!

We just left Two Guys pizza at 6:30 PM on a Sunday evening. My teen son wanted two slices of cheese pizza but the woman at the counter said they only had one slice left. When I asked if another pie was coming, the woman said no, seemingly scoffed and said that they were too busy to make another. I’m not disappointed that she could not provide another pie, albeit dinner time on a weekend night. I was disappointed in the lack of appropriate communication with a customer. It was apparent that she was either upset about something else or didn’t care to even try to have our business. If Two Guys ownership is reading this please consider training staff on alternative ways to communicate better with customers when you are out of food items. We had not been to Two Guys in many years and were happy to have a mom and son dinner at a blast from the past. Sadly, we won’t be returning.