Pizza Hut Express - Richmond

Service is incredibly slow. Pizzas that have been sitting are consistently being pushed on you.If you ask the staff to make you a fresh pizza you can literally see the life leave their body. They are almost never happy to make one and give you an outrageous amount of time that it will take to make a pizza so you can obviously either walk away or buy the sitting pizza.It’s a shame. The have so much potential but they have decided to hire the best of the worst. This location lacks leadership.

Service is incredibly slow. Pizzas that have been sitting are consistently being pushed on you.

2 hour wait...so I called to cancel the order...she said please hold...but forgot to put me on hold....heard everything.....people are nasty..it was not the female I spoke to... just the dude in the background. Never again will I order anything from this pizza hut. And good luck to the customers who do.....

When they get it right, it's awesome. It's just getting there.... Best to order in person.

They burned my cheese bread and instead of remaking them they were only going to give me a credit! Credit doesn't feed people. Dominos has better customer service. Go there instead.