Reviews

Overall Total Score
3.9 out of 5
Very good | 1232 reviews

What Devan Herman doesn't like about Panera Bread:
What an odd Panera, more people on their computers or opening mail and paying bills the old fashion way. Customer services isn’t very good, employees on their phones or chatting it up with each other while customers are waiting to be served. I believe this store reflects poorly on the company and management. View all feedback. What ირინე თავაძე likes about Panera Bread:
Normally this Panera is very good with their food. Last night I hope was a fluke. The amount of soup looked like a laddle-full in a bowl and the salad wasn't as hearty as it normally is. The taste was still good. I would still come back. View all feedback.

Reviews from various websites

Menu
3.9 ★ from 15 reviews
Drenka
28.06.2022 - 16:34

2. broccoli and cheddar with half a sandwich. the best panini and grilled sandwich for the price.

Jada
04.05.2023 - 14:07

Good for breakfast sandwich option. I like the different types of bread here. The Margarita Pizza is good, but can add more cheese and olives

Patience
04.05.2023 - 14:07

Great food but the picture looks nothing like what I ordered..

Jaleel
04.05.2023 - 14:07

Updated review it seems like they're improving the experience at the store and the staff was extremely helpful. In fact my son asked for the wrong meal and the...

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Devan
04.05.2023 - 14:07

What an odd Panera, more people on their computers or opening mail and paying bills the old fashion way. Customer services isn’t very good, employees on their p...

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The Panera restaurant in Richmond, Virginia has received mixed reviews from customers. While some have expressed disappointment in the lack of spoons, messy food, and small portions, others have praised the delicious and fresh food options. Despite some issues with customer service and ambiance, the general consensus seems to be that the food quality remains consistent. Recent improvements in service have also been noted by patrons. Overall, the Panera in Richmond, VA offers a good dining experience with tasty food options, although there may be some room for improvement in terms of service and ambiance.

Doordash
4.6 ★ from 1200 reviews
Beverley
20.01.2024 - 19:27

The food is always great! The sizes are great! Ill order again.

Carol
20.01.2024 - 19:27

Prepared and delivered in 45 mins! Only negatives are: unable to have initials placed on sandwiches, no choice in bread type, soda listed on Panera site but not...

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Lindsay
20.01.2024 - 19:27

The new Green Goddess Caprese Melt was a sloppy mess. Creamy chicken rice soup was bland and gross. Only thing that delivered was the great bread. Not my usual...

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Quinton
20.01.2024 - 19:27

One sandwich was not what i ordered. Bacon on both sandwiches was half way cooked.

Jayla
20.01.2024 - 19:27

The Caesar Salad Homestyle Chicken Noodle Soup was so good, especially the soup!

Zomato
3.6 ★ from 17 reviews

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